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[EdBrady]

I had never had MC crash in about 2.5 years of use, until a few weeks ago.  Since then, I've had 4 instances of this error: a dialog named "Microsoft Visual C++ Runtime Library" pops up with the message "Runtime error! R6025 pure virtual function call"  Clicking its "OK" button produces the Windows "Program has stopped working..." dialog.

Here is the error:

Code: [Select]

Product
Media Center 17

Problem
Stopped working

Date
8/9/2012 11:37 PM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: Media Center 17.exe
Application Version: 17.0.182.0
Application Timestamp: 500714aa
Fault Module Name: JRPlayer.dll
Fault Module Version: 17.0.182.0
Fault Module Timestamp: 5007158f
Exception Code: 40000015
Exception Offset: 0014ad06
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 12b6
Additional Information 2: 9873067e14b51dcd246a014ed3a17346
Additional Information 3: 3907
Additional Information 4: 170bb80819da6f3c4dc3d33063201d31


This always seems to happen just before a track change in MC.  The progress bar stays at about 7 seconds left in the track, and the next track does play, though MC's display doesn't update. It quits playing at the end of the next track.

[Matt]

Sorry for the trouble.  I haven't seen or heard this before.

Could you try disabling any third-party plugins and DSP.  Does that make any difference?

Anything else unique about your installation we should try testing?

Thanks.

[EdBrady]

Thanks for the reply.

I've had DSP disabled all along.  I was using one third-party plugin, the iMON VFD display plugin.  After the problem happend, I uninstalled it, and it made no difference.

There's nothing particularly unusual about my setup, but I did notice that at least 3 of the times the error has occurred, it was when the player was switching from a mono to a stereo file.  My mono files are true mono files, which may be a bit unusual.  I use flac format.

One other thing that I happened to think of was that I made one hardware change just before this started.  I finally got a network cable run into this room, so I removed the wireless card I had been using, and enabled the bulit-in wired adapter.  I can't see how that would make any difference, but I went ahead and disabled "Media network" in MC17 (I wasn't using it anyway).  The error hasn't happened since, maybe I've found something.  If it goes a few more days. I might re-enable the option and see if it comes back.

[EdBrady]

It just happened again, so the network setting had nothing to do with it.

Once again, the player was switching from a mono track to a stereo track.  I think this must have something to do with the problem; it has happened too many times to be coincidence.

Wasn't there some kind of change in the handling of mono files a few builds ago?  This has now happened with builds 177, 182 and 183.