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[trennez]

Hi all,
Firstly I love MC. As an audiophile player it stands alone for simplicity and ease of use.
I have successfully been using gizmo as both a remote and play here feature quite happily but just can't get it to access outside my WAN. I have attempted to follow the details provided and have searched the forum for info but no luck yet.
I have a Thomson TWG870U cable router which seems to be a rare beast.
Anyway, I have remote host address entered and forwarded to 52199 but I have no idea what the internal address should be or if it makes any difference. The internal port is also set to 52199 and I have tried a range of addresses. Beginning 192.168.0.X (see attached screenshot).
However, when I do a test within MC on the media network options window, it says the server cannot reach the internet.
I have given MC access in the firewall settings in Windows.
I hope I'm not covering too much old ground here.
Thanks,
Brendan

[JimH]

Hi all,
Firstly I love MC. As an audiophile player it stands alone for simplicity and ease of use.
I have successfully been using gizmo as both a remote and play here feature quite happily but just can't get it to access outside my WAN. I have attempted to follow the details provided and have searched the forum for info but no luck yet.
I have a Thomson TWG870U cable router which seems to be a rare beast.
Anyway, I have remote host address entered and forwarded to 52199 but I have no idea what the internal address should be or if it makes any difference. The internal port is also set to 52199 and I have tried a range of addresses. Beginning 192.168.0.X (see attached screenshot).
However, when I do a test within MC on the media network options window, it says the server cannot reach the internet.
I have given MC access in the firewall settings in Windows.
I hope I'm not covering too much old ground here.
Thanks,
Brendan

Welcome to the forum.  This might help:
http://wiki.jriver.com/index.php/Network_Access

Gizmo displays both the local and the outside address when it tries to connect.

You can also get your address from a command prompt by typing ipconfig.

[trennez]

Thanks.
I've already tried my best with the link.
I've got my internal address from ipconfig now. Thanks, but still no joy.
I have also confirmed that addresses match when Gizmo attempts to connect and have turned off my firewall to rule that out.
The ports match all the way from external to internal I presume.
The only other issue I can see is that my demo of MC17 did not uninstall correctly and cannot be removed from the installed programs list in the control panel. Up till now this hasn't impacted on my use of MC18.
Thanks again,
B

[koshia]

Thanks.
I've already tried my best with the link.
I've got my internal address from ipconfig now. Thanks, but still no joy.
I have also confirmed that addresses match when Gizmo attempts to connect and have turned off my firewall to rule that out.
The ports match all the way from external to internal I presume.
The only other issue I can see is that my demo of MC17 did not uninstall correctly and cannot be removed from the installed programs list in the control panel. Up till now this hasn't impacted on my use of MC18.
Thanks again,
B

Are you using Windows?

For the sake of trying to get it to work first -- disable the windows firewall on all public, private, and guest network.  Then port-forward and check.

[trennez]

Thanks Koshia,
It only runs on Windows
Running Windows 8 and firewall has been disabled but it still doesn't work

[JimH]

Sometimes a router runs a firewall.  There can also be more than one firewall on a PC.

[koshia]

Thanks Koshia,
It only runs on Windows
Running Windows 8 and firewall has been disabled but it still doesn't work

Can you access gizmo internally via http://localhost:52199 on the PC that has the mediacenter service running?

[trennez]

As far as I can tell, there is no firewall enabled. The router's firewall is off, as is Windows'. I'm not aware of any other on my system.

I can access gizmo internally via http://localhost:52199. It works perfectly.

Very annoying. Thanks for everyone's input so far. Much appreciated.

B

[trennez]

Solved.

It was the configuration of my forwarded ports on my router.
After disabling anti virus, VAN, firewalls, you name it, I finally used a 3rd party piece of software to configure the router for me. Works fine now. As demonstrated in the image attached in my original post, I was attempting to forward both internal and external. The external to my IP address. Only needed to forward the external port and leave everything else blank.
Thanks to all who offered advice.
Cheers,
Brendan