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Author Topic: Issue: Cannot Create Account in Media Center Store  (Read 2344 times)

jngizzi

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Issue: Cannot Create Account in Media Center Store
« on: January 26, 2013, 04:39:53 pm »

Downloaded J River and registered the copy with a purchased key.  When I try to create an account I get to the 2nd screen where it asks for the credit card info, filled it all in and when I hit "next" I get a message "Telephone number cannot be blank...".

On my screen there is not a box to enter telephone number where it asks for credit card number, nor does it ask for a telephone number on the screen before that.

Any ideas?

Thanks,

Joe
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JimH

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Re: Issue: Cannot Create Account in Media Center Store
« Reply #1 on: January 26, 2013, 06:21:25 pm »

Is the font size big enough that part of the screen isn't shown?
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