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Author Topic: Crashing! New User [Solved]  (Read 883 times)

Clifford

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Crashing! New User [Solved]
« on: February 02, 2013, 09:20:05 pm »

MC 18 keeps crashing on my laptop.  I have attached the log.  Can anyone help?  I am running MC on Dell XPS.  I disable the Windows Defender but this didn't help.
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Clifford

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Re: Crashing! New User
« Reply #1 on: February 02, 2013, 09:46:56 pm »

It just crashed again.  Attached is the log.  The last few lines are:

1897846: 5604: General: CMainFrame::OnSysCommand: Start
1897846: 5604: General: CMainFrame::OnSysCommand: Command: 61760, Param: 0
1897846: 5604: General: CMainFrame::OnSysCommand: Performing command
1897846: 5604: General: CMainFrame::OnSysCommand: Finish (0 ms)
1902214: 5604: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
1903727: 5604: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
1905583: 5604: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
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JimH

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Re: Crashing! New User
« Reply #2 on: February 02, 2013, 10:19:37 pm »

Try reinstalling your license.  Update to 18.0.128.
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Clifford

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Re: Crashing! New User
« Reply #3 on: February 02, 2013, 10:47:11 pm »

I uninstalled Quicktime and iTunes and haven't had any more crashing. Keeping my fingers crossed.
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