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Author Topic: Reinstalling  (Read 1437 times)

Matt

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Reinstalling
« on: April 04, 2013, 06:31:29 pm »

For the last few days, I haven't been able to deposit a check with the mobile deposit app on my phone.  Each time I'd try, it would say "This is temporarily unavailable.  Try later or call..."

I kept trying for days and it kept not working.

So today I called.  They were nice, but I got asked a series of questions that didn't make sense like "did you change resolutions on your phone?"

Then I said, should I try uninstalling and reinstalling?  They said, "yes, and I'll wait on the line to see if it helps."

I reinstalled and then everything started working fine.

I had to chuckle because I thought of how many times I've asked someone to reinstall MC.  And how often, just like in this totally unrelated instance, it solved the problem!
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Matt Ashland, JRiver Media Center

MrC

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Re: Reinstalling
« Reply #1 on: April 04, 2013, 07:26:23 pm »

Turnabout is fair play.  Good every now and then to experience how the peons others live.  :-)

I too used our banking app to deposit a check for the first time about 1 month ago.  It worked well (no reinstall required), and I marveled at the technology almost like it was black magic.  Of course, I held onto the check for a while, despite their emailed assurances the check had cleared.  Maybe soon we'll see the entire concept of a "check" go the way of the Dodo.
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jmone

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Re: Reinstalling
« Reply #2 on: April 05, 2013, 01:21:25 am »

If you want to test, I'll give you my account details :)
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KingSparta

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Re: Reinstalling
« Reply #3 on: April 05, 2013, 04:52:42 pm »

Yep, that has worked in the past.
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