Howdy,
Finally putting MC thru it's paces in the new media room today - we were about an hour into a movie file (MKV) when MC simply disappeared. No errors, no dialogs - just the Windows 7 desktop on the big screen.
In all my years of usage - I do not recall ever seeing MC simply disappear like that. Windows did record a bunch of info at the instant of the crash - this detail provided by the freeware AppCrash...seems to point to this "StackHash_0a9e" as the faulting point or module etc....?
Maybe there is something in here that DEV can see as a cause?
Version=1
EventType=APPCRASH
EventTime=130140805479159227
ReportType=2
Consent=1
UploadTime=130140805479649255
ReportIdentifier=bf015331-c652-11e2-9e2b-6805ca092aae
IntegratorReportIdentifier=bf015330-c652-11e2-9e2b-6805ca092aae
WOW64=1
Response.BucketId=3601263187
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Media Center 18.exe
Sig[1].Name=Application Version
Sig[1].Value=18.0.189.0
Sig[2].Name=Application Timestamp
Sig[2].Value=519aa0fc
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_0a9e
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=8dffe896
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\J River\Media Center 18\Media Center 18.exe
UI[3]=Media Center 18 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\J River\Media Center 18\Media Center 18.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[5]=C:\Windows\syswow64\ole32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\syswow64\GDI32.dll
LoadedModule[8]=C:\Windows\syswow64\USER32.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\system32\IMM32.DLL
LoadedModule[17]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[18]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[19]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[21]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[22]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[23]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[24]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[25]=C:\Windows\system32\propsys.dll
LoadedModule[26]=C:\Windows\system32\ntmarta.dll
LoadedModule[27]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[28]=C:\Program Files (x86)\J River\Media Center 18\JRTools.dll
LoadedModule[29]=C:\Windows\system32\profapi.dll
LoadedModule[30]=C:\Program Files (x86)\J River\Media Center 18\JRImage.dll
LoadedModule[31]=C:\Program Files (x86)\J River\Media Center 18\JRReader.dll
LoadedModule[32]=C:\Windows\system32\uxtheme.dll
LoadedModule[33]=C:\Windows\syswow64\WININET.dll
LoadedModule[34]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[35]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[36]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[37]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[38]=C:\Windows\system32\version.DLL
LoadedModule[39]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[40]=C:\Windows\syswow64\normaliz.DLL
LoadedModule[41]=C:\Windows\syswow64\iertutil.dll
LoadedModule[42]=C:\Windows\system32\Secur32.dll
LoadedModule[43]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[44]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[45]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[46]=C:\Windows\syswow64\NSI.dll
LoadedModule[47]=C:\Windows\system32\mswsock.dll
LoadedModule[48]=C:\Windows\System32\wship6.dll
LoadedModule[49]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[50]=C:\Windows\system32\WINNSI.DLL
LoadedModule[51]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule[52]=C:\Windows\system32\DNSAPI.dll
LoadedModule[53]=C:\Windows\syswow64\urlmon.dll
LoadedModule[54]=C:\Windows\System32\wshtcpip.dll
LoadedModule[55]=C:\Windows\system32\rasadhlp.dll
LoadedModule[56]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[57]=C:\Program Files (x86)\J River\Media Center 18\JRDisc.dll
LoadedModule[58]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[59]=C:\Windows\system32\apphelp.dll
LoadedModule[60]=C:\Windows\system32\EhStorShell.dll
LoadedModule[61]=C:\Windows\system32\ntshrui.dll
LoadedModule[62]=C:\Windows\system32\srvcli.dll
LoadedModule[63]=C:\Windows\system32\cscapi.dll
LoadedModule[64]=C:\Windows\system32\slc.dll
LoadedModule[65]=C:\Program Files (x86)\J River\Media Center 18\JRPlayer.dll
LoadedModule[66]=C:\Windows\system32\WINMM.dll
LoadedModule[67]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[68]=C:\Windows\system32\wdmaud.drv
LoadedModule[69]=C:\Windows\system32\ksuser.dll
LoadedModule[70]=C:\Windows\system32\AVRT.dll
LoadedModule[71]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[72]=C:\Windows\system32\msacm32.drv
LoadedModule[73]=C:\Windows\system32\MSACM32.dll
LoadedModule[74]=C:\Windows\system32\midimap.dll
LoadedModule[75]=C:\Windows\system32\d3d9.dll
LoadedModule[76]=C:\Windows\system32\d3d8thk.dll
LoadedModule[77]=C:\Windows\system32\dwmapi.dll
LoadedModule[78]=C:\Windows\system32\igdumdim32.dll
LoadedModule[79]=C:\Windows\system32\igdusc32.dll
LoadedModule[80]=C:\Windows\system32\d3dx9_43.dll
LoadedModule[81]=C:\Windows\system32\SensApi.dll
LoadedModule[82]=C:\Windows\system32\SXS.DLL
LoadedModule[83]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[84]=C:\Windows\system32\rsaenh.dll
LoadedModule[85]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[86]=C:\Windows\system32\explorerframe.dll
LoadedModule[87]=C:\Windows\system32\DUser.dll
LoadedModule[88]=C:\Windows\system32\DUI70.dll
LoadedModule[89]=C:\Program Files (x86)\J River\Media Center 18\Plugins\rc_main.dll
LoadedModule[90]=C:\Windows\system32\MPR.dll
LoadedModule[91]=C:\Windows\System32\drprov.dll
LoadedModule[92]=C:\Windows\System32\WINSTA.dll
LoadedModule[93]=C:\Windows\System32\ntlanman.dll
LoadedModule[94]=C:\Windows\System32\davclnt.dll
LoadedModule[95]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[96]=C:\Windows\system32\netutils.dll
LoadedModule[97]=C:\Windows\system32\wkscli.dll
LoadedModule[98]=C:\Windows\SysWOW64\quartz.dll
LoadedModule[99]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVSplitter.ax
LoadedModule[100]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\avformat-lav-55.dll
LoadedModule[101]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\avcodec-lav-55.dll
LoadedModule[102]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\avutil-lav-52.dll
LoadedModule[103]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\libbluray.dll
LoadedModule[104]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVAudio.ax
LoadedModule[105]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\avresample-lav-1.dll
LoadedModule[106]=C:\Windows\SysWOW64\evr.dll
LoadedModule[107]=C:\Windows\SysWOW64\MFPlat.DLL
LoadedModule[108]=C:\Windows\SysWOW64\POWRPROF.dll
LoadedModule[109]=C:\Windows\system32\DXVA2.DLL
LoadedModule[110]=C:\Windows\system32\ncrypt.dll
LoadedModule[111]=C:\Windows\system32\bcrypt.dll
LoadedModule[112]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[113]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[114]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVVideo.ax
LoadedModule[115]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\swscale-lav-2.dll
LoadedModule[116]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\avfilter-lav-3.dll
LoadedModule[117]=C:\Users\Bruce\AppData\Roaming\J River\Media Center 18\Plugins\lav\IntelQuickSyncDecoder.dll
LoadedModule[118]=C:\Program Files (x86)\Intel\Media SDK\libmfxhw32.dll
LoadedModule[119]=C:\Windows\system32\d3d11.dll
LoadedModule[120]=C:\Windows\system32\dxgi.dll
LoadedModule[121]=C:\Program Files (x86)\J River\Media Center 18\Plugins\out_main.dll
LoadedModule[122]=C:\Windows\System32\audiokse.dll
LoadedModule[123]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[124]=C:\Windows\syswow64\WINTRUST.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Media Center 18
AppPath=C:\Program Files (x86)\J River\Media Center 18\Media Center 18.exe
We were able to pick up where MC stopped with the movie but the sudden "jolt" of Windows Desktop was a tad annoying....
Cheers,
VP
