edorenkamp
all we ask is a bit of temper management, and if someone knows the answer we will help you.
I don't think anyone likes it when someone comes in demanding something or else.
I personaly tell my customers if they wish to go elseware so be it, if they talk to me nice i give them more than they ask for.
like today one of my customers gave me two bags of Chicken SH*T for my garden, in return i am going to fix his $1,000 of damage even if i know it is old damage, but if he damanded i fix it, then i would have pointed out the small print on the contract.
I have worked with the CDDB dll's for over a year as a Hobby, and it is not always the fault of the program why it does not work. they have some really nice bugs in the CDDB dll's but most of the time it works if you know how to fix it, and not everyone knows sometimes not even CDDB.