INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: JRiver installation problem  (Read 1193 times)

jfvezina

  • Member
  • *
  • Posts: 2
JRiver installation problem
« on: July 31, 2013, 10:22:15 pm »
Hi, I just purchased the latest version for MAC, and when I try to restore the licence (if that is the way to install), I get an error saying

There was a problem restoring the license.

There was a problem creating a temporary file.

Please help

Thanks
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72443
  • Where did I put my teeth?
Re: JRiver installation problem
« Reply #1 on: August 01, 2013, 07:22:41 am »
Please follow the instructions here:
http://wiki.jriver.com/index.php/Restoring_a_License

It could be a typo.
Logged

jfvezina

  • Member
  • *
  • Posts: 2
Re: JRiver installation problem
« Reply #2 on: August 01, 2013, 08:29:35 am »
Typo of the serial number ?? hemmmm  its trying to create a librairy.. I doubt it.  I'll give it a try.

Also, I've tried about 7 times to restore the liscence, so now I'm down to only 5 more restore.  How can I correct that ?

Any way to get help over the phone ?

Thanks
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72443
  • Where did I put my teeth?
Re: JRiver installation problem
« Reply #3 on: August 01, 2013, 05:05:48 pm »
Did you download and install the Mac version?  It's at the top of this board.
Logged
Pages: [1]   Go Up
« previous next »