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[JimH]

It is.

[pinky0328]

Hi
I had trial version for MC18 and paid, registered version for MC17.
Bought the upgrade to MC19 and ran the licence key on my laptops with MC18. No problem.
But on my Win 8 machine I can not upgrade MC18 from trial version to registered version. I had had the trial version for two weeks on Win 8 machine before I bought upgrade. Tried to reinstall MC18 but still the same problem.
"There was a problem restoring the licence. Error details:There was a problem communicating with the licence server"
What could be causing the problem?

[JimH]

This tells you how to restore a license:
http://wiki.jriver.com/index.php/Restoring_a_License

[toomanybarts]

I don't see the special price of 18.98  - instead it is 22.98. Is this the new upgrade price?

Did I miss an expiration date on the $18.98 offer?

I just dbl-checked and didnt see one on the email I rcvd?

[Hendrik]

Did I miss an expiration date on the $18.98 offer?

I just dbl-checked and didnt see one on the email I rcvd?

On July 19 i received a second mail with a "Last Call" on the cheap upgrade, which said it'll end on Monday, which would've been the 22nd.

[pinky0328]

Hi
I had trial version for MC18 and paid, registered version for MC17.
Bought the upgrade to MC19 and ran the licence key on my laptops with MC18. No problem.
But on my Win 8 machine I can not upgrade MC18 from trial version to registered version. I had had the trial version for two weeks on Win 8 machine before I bought upgrade. Tried to reinstall MC18 but still the same problem.
"There was a problem restoring the licence. Error details:There was a problem communicating with the licence server"
What could be causing the problem?

Hi

I have no problem with the licence itself; it insatalled without problem on two laptops without previous trial version MC18. The problem is with the computer with the trial version of MC18 (and Win 8 if that means anything?). No matter what I do I get error message during registration on that machine. Do I have to uninstall trial MC18 and also do something in the registry to be able to do an absolutely clean/new install?
Thanks for your help.

[JimH]

No.  You don't need to uninstall the trial.  Maybe it's already licensed.  Please describe exactly what happens.

Don't post your license here.

[toomanybarts]

On July 19 i received a second mail with a "Last Call" on the cheap upgrade, which said it'll end on Monday, which would've been the 22nd.

Didnt get that email - oh well $4 lesson

[Elias]

MC19 will be available in an early version soon. 

You can purchase a pre-release license here:
http://wiki.jriver.com/index.php/Upgrade_to_MC19

If you have questions, please post them in this thread.

I am a owner since JR 15 (now 17 version). Last night I did the pre-order for JR 19 but the system show me an error message when I tried to upgrade my current JR 17 to 18 (since 19 is still unavailable) and after paying, receive the code, etc. 
Then I downloaded the trial version of 18 (since I learnt that I could upgrade from 17 to 18 until the availability of 19 version) and when I tried to restore the licence in the system (introducing my new code) again show an error message, in that case error of conexion with the server, but I do not have any problem to download JR 18 so I understand something else is happening.
I am doing everything properly but I always receive the same error message (error contacting with the server).
Could you let me know how I can proceed to upgrade to 18 (with my current 19 licence) until the availability of 19?.
THX.
Regards,
Elias.

[JimH]

Please follow the instructions here:
http://wiki.jriver.com/index.php/Restoring_a_License

It could be a typo.

[WeatherB]

I bought the license for the Media Center 19 upgrade from MC 18. It says license was successfully installed, however I take it that MC 19 is not available just yet as I can see no way of installing it. Is this correct?

Thanks in advance!

[JimH]

Correct.  Soon.

[Frank Jacobs]

Hello,

I bought version 19 (end of july) and recieved an activationkey. But i can not activate from 17 to 19. When i downloaded JRiver on my second laptop i recieved version 18 (with my activation key for version 19). I Tryed again today but my version 17 says that i have the latest version?
Is 19 not yet available or is something going wrong? By the way...JRiver is awsome i love it!

Thank you for replying,
Frank from Belgium

[JimH]

Early versions of MC19 will be available soon.  Just install MC18 now.  The license will work with both versions.

[winterbourne]

In downloads it says mc19  is installed. However it does not appear in mc. How do I correct this.
Thanks ,Winterbourne

[JimH]

Please read the first post.

[JimH]

JRiver Media Center 19.0 is available in a thread at the top of this board.

The first few builds will resemble MC18 closely.  We've added some features already, but more will come over the next 150 builds or so.  If you have an MC19 license, you'll just need to download MC19.  You'll find it in a thread near the top of this board, when it's out, but read the thread carefully.  Early builds will have rough edges.

Instructions for restoring a license are on our wiki.  You can email yourself your license(s) by visiting that page.  You can see the status of your license in MC under Help/Registration Info.

If you need help, please use new the thread called "Problems and Questions".