Please help! Crash on install.
I had a massive crash while I was backing up my data with Seagate Dashboard to external hardrive - new drive that I hadn't used before. Basically it crashed my jriver 19.54, seagate dashboard, and computer. My biggest concern was jriver! Anyway after crash and reboot, jriver won't open, and seagate won't open. They just kept crashing continually. I also still had MC18 installed and i tried to open that and that crashed too.
I did full uninstall of both and reinstalls/reboots etc, seagate works, however jriver keeps crashing on install. Can't get past no matter what i do. I previously had MC18 installed and I've tried reinstalls of both but it just won't work.
However, here's the strange part, I run my computer with two user accounts, one Admin, and one standard account. The issue is only in the standard account. In the admin account i have been able to reinstall jriver 19 and it works fine. This is driving me nuts. I've changed the standard account to an admin account but that hasn't helped.
So after a massive uninstall and clean out, and a reinstall in the original admin account i thought it would all work.
But when I switch back the the standard account, it MC19 won't load. JRiver tries and then nothing happens. Then when I try and reinstall in the standard account it keeps crashing. I've tried disabling virus, malware etc and i don't know what to do. It seems to be clashing with something but I can't work it out.
Please help. Thanks for any ideas!
EDIT: I can now get MC18 and MC19 to install in the standard account however, they still won't load. Just crash without even a message. A crach dump file is generated each time and I've attached it although i don't know how to read it. Thanks
2nd EDIT: I was about to attach the crash dump files when i saw the CACHE folder, i looked in there and noted that one of the 'sort character table.dat' files was 0kb, and the others were 128kb, and incidentally the zero one was about the time the computer crashed. So i thought what the hell i'll delete it, and it worked! Everything is working now!!
Been sitting here since 7pm and now 12:30am.... off to bed for work tomorrow. Hope this helps someone one day....
Anyone know what happened?
Cheers