More > JRiver Media Center 19 for Mac

How to Purchase an Upgrade

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Max Delissen:

--- Quote from: JimH on October 13, 2013, 02:02:52 pm ---Here's how JRiver's development and upgrade process works:
http://yabb.jriver.com/interact/index.php?topic=81987.0

In the end, it is up to you whether to spend money or not.  We do appreciate it when people support our work.

--- End quote ---

That was a quick response and a useful link, thank you!

Even if my grumpy 'first post' may suggest otherwise, I do appreciate your work and the effort it takes to develop software. The semi-permanent license construction will be something I need to get my head around, but 11 dollars a year is very reasonable for a decent upgrade.

Please allow a suggestion. For even if I was grumpy before, I meant good... : As far as I know, semi-continuous licensing (or semi-permanent or whatever anyone would like to call it) is a bit more common in the Windows/PC community than it is in the Apple/Mac community. Therefore, it might be a good idea to mention the financial part of the upgrade-path a bit earlier in the ordering process (for the Mac version anyway), preferably somewhere at the start.

It's perfectly fine to charge for an upgrade as long as it's a small 'fee' for a substantial upgrade. Like many others, I am someone who doesn't scrutinize the 'small print', but I still like to know these things before I order.

On the positive side: I really like MC19 For Mac so far. It's a big leap forward from MC18 For Mac

Max Delissen:
Hi,

Something strange happened today. 4 days ago, I purchased the upgrade license for MC18>MC19. I paid for it (PayPal notification to show for that), installed the new unlock key that I received in my mailbox (made sure it was really the NEW one), and started listening to great music with great sound. But today MC19 quite unexpectedly warned me that I had 13 days left in my trial. So I had to unlock it again, and I promptly received an email that I have 9 out of 10 restores left for the next 12 months. If this happens every 14 days, I will not be able to use MC19 for more than 5 months. Hm...

I'm sure something went wrong, and it was probably something I did myself. But I can't figure out what it was I did wrong. Can you please help?

JimH:
Maybe you also had an older version installed? 

If you run out of restores, we can reset them.  Use the full 30 day trial period to extend them.

Max Delissen:
Aha!

Yes, I still had MC18 installed. I deleted it completely just now, and we'll see what happens. Thanks again!

By the way: excellent response time ;) ...

nathan_berg:
HI There,

How long will dev of JR MC19 run before moving unto MC20, assuming thats the path?
 :-\

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