Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[jmaher]

As above.  Installed ver 55 & 57 with the same results.  Also version 18 which has worked great now starts up with a n=message that says changes will not be saved.

I am running a Macbook Pro with 10.6.8 operating system.

Help (grin)!

[jtwrace]

Have you sent logs?

Help > Logging > Report Problem

Don't forget to clear log after you save it to your desktop.  

Then email them to logs (at) jriver (dot) com

[jmaher]

Didn't realize that the log function was available - will try it.

Any idea on what happened to set 18 to be unable to save settings?

[jtwrace]

Any idea on what happened to set 18 to be unable to save settings?

I don't understand what "set 18" is.  Can you be more specific?

[jmaher]

I sent the log in on MC 19.

I am sorry I was unclear on MC 18.  Since I installed MC 19 I get the following message on start-up in MC 18.

This database will be opened in read-only mode.  Any changes will be lost when the program exists.

Jim

[jtwrace]

I sent the log in on MC 19.

I am sorry I was unclear on MC 18.  Since I installed MC 19 I get the following message on start-up in MC 18.

This database will be opened in read-only mode.  Any changes will be lost when the program exists.

Jim

That's going to be something that JRiver will need to help you with.  I just don't know.  There are two things that I suggest.  First is a backup.  Go to File > Backup > Backup Library. 

This way you will have a backup of your library (JRiver NOT files) which can be used whether MC18 or MC19.  Last, I wouldn't really try to use MC18 if you have paid for MC19.  MC19 once you get it working is far superior than MC18.