Topic: New User, first install. No video, or even video option in sidebar. No Update. (Read 972 times)

BillBixbeed · « **on:** November 05, 2013, 11:31:23 am »

I thought I would take advantage of the trial period to see if JRiver would be a good option for me over Plex and Audirvana/itunes on my OSX HTPC. After installation, I am only able to playback and import Audio. There is no option for Video in the sidebar, or under tools. If I open an mkv, "Something went wrong". All of the fixes I have read about require that there is a video section under Tools, which is not there.

If go to update, it says that updates are available, but when I click on update, no update occurs.

Audio works.

Any suggestions? I wanted to like and purchase this software, but this seems like a Beta product at best.

Edit: Just switched to the latest from the forum, .68. It has a much better interface, but the no video problem is still there. The update section says that I am up to date.

bplexico · « **Reply #1 on:** November 05, 2013, 05:40:04 pm »

Video is currently not supported in the Mac version, nor do I believe does JRiver have an implementation timeline for such a feature.

INTERACT FORUM

Author Topic: New User, first install. No video, or even video option in sidebar. No Update. (Read 972 times)

BillBixbeed

New User, first install. No video, or even video option in sidebar. No Update.

bplexico

Re: New User, first install. No video, or even video option in sidebar. No Update.