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Author Topic: 15 to 19 upgrade lost all my playlists and smartlists  (Read 1505 times)

mediabl

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15 to 19 upgrade lost all my playlists and smartlists
« on: November 15, 2013, 11:55:00 am »
Just purchased and installed the upgrade and all my playlists disappeared in 19. 15 starts up with them intact. I had moved my library backup to a different default folder. Could that have affected this? How can I move them and other customizations to 19?
Thanks!
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JimH

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Re: 15 to 19 upgrade lost all my playlists and smartlists
« Reply #1 on: November 15, 2013, 11:58:17 am »
If you moved playlists outside of MC, that could be a problem.

You might try going from MC15 to MC17 to MC19.  Old versions are on the wiki in a topic called "Old Versions".
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Matt

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Re: 15 to 19 upgrade lost all my playlists and smartlists
« Reply #2 on: November 15, 2013, 12:18:56 pm »
Please make a library backup in MC15 (File > Back Up Library), then restore the backup in MC19.
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Matt Ashland, JRiver Media Center

JimH

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Re: 15 to 19 upgrade lost all my playlists and smartlists
« Reply #3 on: November 15, 2013, 12:24:17 pm »
Try Matt's advice first, then mine.
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mediabl

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Re: 15 to 19 upgrade lost all my playlists and smartlists
« Reply #4 on: November 15, 2013, 02:21:55 pm »
Matt's solution worked great. Thanks to both you guys for chiming in. As always product and tech support are unmatched at JRiver.
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