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Author Topic: Reg window under "Help", shows "None"  (Read 806 times)

A Ryall

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Reg window under "Help", shows "None"
« on: November 15, 2013, 05:33:05 pm »
upgraded from 18 > 19, did everything "by the book'.  Went to the program, opened help > Reg Info.  It shows "NONE".  I printed both the license page and the Purchase Complete page.  I want to see my name as the registered owner!!!
I have used at least 4 restores ... still nothing.
Please help me to solve this problem because eventually my "try it" privileges will expire and after all the years of being a Media Player fan now this.
AJR
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Matt

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Re: Reg window under "Help", shows "None"
« Reply #1 on: November 15, 2013, 05:41:52 pm »
Welcome and thanks for the upgrade.

The name you used during purchase was "None" (or possibly an empty string).

Sorry, but there's no way I can change that now.  It doesn't change the validity of your license.
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Matt Ashland, JRiver Media Center
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