I am using 19.0.67 trial download. Having a problem in JRiver with a CD skipping at the very end of first track (Andreas Vollenweider, Book of Roses), it skips last 3 seconds of the song. Rip also gives an error message (regardless of encoding), after 16 attempts to retry. I use DirectSound, used both default buffer settings and increased them also with no difference.
What puzzles me is that the same CD plays and rips fine with 3 other software on the same hardware (ITunes, Windows Media Player, and M*Monkey), and also it plays fine on 2 other CD audio players (Sony, Oppo).
I really like this software and planning to switch to it, but this is bothersome and show stopper for me, as I am not sure how resilient JRiver is for reading CDs. Is there any way to troubleshoot this, get some debug data, and might this be a known issue?