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Author Topic: It gives me the option to extend  (Read 1325 times)

moggi1964

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It gives me the option to extend
« on: February 19, 2014, 10:15:26 pm »
yet the codes it emails me are considered invalid.

I made some changes to my system and I need to check if they fix the issues I was having with JR without paying $50 to find out. I tried to extend, it emails me a code then says the code is invalid.

Can you help please? I need one day of operation to test the changes.

Thanks.
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astromo

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Re: It gives me the option to extend
« Reply #1 on: February 20, 2014, 01:46:51 am »
I'm struggling to understand your problem. Has your trial period expired? If that's the case you'll need to plead your case to JimH or one of his team.

Or is it some other licencing issue?

Cover off the basics (below) and post back with more detail of your issue.
http://www.jriver.com/purchase.html
http://wiki.jriver.com/index.php/Restoring_a_License
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MC33, Win10 x64, HD-Plex H5 Gen2 Case, HD-Plex 400W Hi-Fi DC-ATX / AC-DC PSU, Gigabyte Z370 ULTRA Gaming 2.0 MoBo, Intel Core i7 8700 CPU, 4x8GB GSkill DDR4 RAM, Schiit Modi Multibit DAC, Freya Pre, Nelson Pass Aleph J DIY Clone, Ascension Timberwolf 8893BSRTL Speakers, BJC 5T00UP cables, DVB-T Tuner HDHR5-4DT

moggi1964

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Re: It gives me the option to extend
« Reply #2 on: February 20, 2014, 06:38:25 am »
Yes; the trial period ended and it says I can extend it and it sends me a code but it does not work.

Sorry I wasn't clear in my original post.

I was having issues with breakup on the audio so losing parts of the song. I got a lot of help here but it did not resolve the issue.

I now have a wired connection to the laptop that is acting as the client and I want to test it out and see if that resolves the issue. If it does then I can purchase the software, if it doe not then the issue lies in the laptop I suspect.
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moggi1964

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Re: It gives me the option to extend
« Reply #3 on: February 21, 2014, 07:06:30 am »
I just figured I would take a chance and I have bought it. Haven't had a chance to test it yet though.
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astromo

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Re: It gives me the option to extend
« Reply #4 on: February 21, 2014, 07:34:12 am »
Not a big risk.

Welcome to a fun journey..  :D
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MC33, Win10 x64, HD-Plex H5 Gen2 Case, HD-Plex 400W Hi-Fi DC-ATX / AC-DC PSU, Gigabyte Z370 ULTRA Gaming 2.0 MoBo, Intel Core i7 8700 CPU, 4x8GB GSkill DDR4 RAM, Schiit Modi Multibit DAC, Freya Pre, Nelson Pass Aleph J DIY Clone, Ascension Timberwolf 8893BSRTL Speakers, BJC 5T00UP cables, DVB-T Tuner HDHR5-4DT

moggi1964

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Re: It gives me the option to extend
« Reply #5 on: February 21, 2014, 07:40:29 am »
Thanks though if I can't get it to work I could certainly have found a use for the $50  ;)

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