We live and learn....After spending almost 2 hours on the phone with Microsoft, it has come to my attention that the problem may not be with Media Jukebox after all...the problem appears to be with Yahoo pressplay!!.. I downloaded some audio songs through pressplay, which encrypts the files before saving them in wma format. I then imported those same files to Media Jukebox. They play wonderfully, but lo and behold, I can't write them to disk!! Which was the purpose for becoming a subscriber to pressplay. So, unless I can find a media that supports pressplay and allows me to copy the downloaded audio, I am on the quest to find media that is not only supported through Media Jukebox, but will allow me to write to cd as well...any suggestions??...I don't mind paying for the right to download audio songs, I just want to be able to benefit as well..Thanks