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Author Topic: Number Plays 0  (Read 988 times)

johndonaldson

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Number Plays 0
« on: June 17, 2014, 04:01:46 pm »

Suddenly Number Plays for all my audio files changed to 0.   :(
Is there any way to get the correct number back?
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6233638

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Re: Number Plays 0
« Reply #1 on: June 17, 2014, 04:03:50 pm »

Restore your most recent backup.

File → Library → Restore Library
 
I would suggest making a backup before you do a restore too. (just in case)
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johndonaldson

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Re: Number Plays 0
« Reply #2 on: June 18, 2014, 07:15:36 am »

I have a backup of the disk containing my library that is much newer than my newest library backup.  From this disk backup I copied "field (number plays)" into my library folder replacing the existing file of that name.  JMMC seems to operate correctly with all fields containing correct information. By doing this I can save the work I did yesterday in my library.  Are there any unforeseen consequences in doing the correction this way?
How could number plays for all audio files go to 0?

Restore your most recent backup.

File → Library → Restore Library
 
I would suggest making a backup before you do a restore too. (just in case)
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Matt

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Re: Number Plays 0
« Reply #3 on: June 18, 2014, 10:39:42 am »

Are there any unforeseen consequences in doing the correction this way?
How could number plays for all audio files go to 0?

That's a fine approach.  You could get a number of plays tied to the wrong file, but that's rare.

As for why the plays went to 0, I don't know.  If it happens again, take notes and share.  There could be a bug.
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Matt Ashland, JRiver Media Center

johndonaldson

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Re: Number Plays 0
« Reply #4 on: June 19, 2014, 10:51:43 am »

Matt, welcome back!
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