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Author Topic: Help Pls - Installation problems  (Read 1054 times)

graham131

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Help Pls - Installation problems
« on: February 12, 2002, 01:25:56 pm »

MJ 8 installation issues.

I was quite happily running the free 30 day trial of MJ7, decided to upgrade to MJ8 to try before purchasing fully. Since doing this all that happens when i try to run MJ8 is the MJ blue square stays in the middle, the program doesnt load and my processor utilisation sits at 50 %. I am running WIN2k professional with dual processors.
I have tried to fully uninstall and then clean the registry and re install to no avail. I have also tried to reinstall MJ 7.2 and exactly the same happens with that too.

I beleive that something must be wrong somewhere in the registry. Any help greatly appreciated.

Thanks all

Graham
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DMB.

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RE:Help Pls - Installation problems
« Reply #1 on: February 12, 2002, 01:35:20 pm »

This is similar to my problem after running Version 8. The screen splash can be moved with the mouse to reveal the true problem. It read "Failed to initilize Registration control." on mine in the hidden error box. I have gotten all sort of weird things like program not loading at all. Failure to tag files after ripping. Inablility to install on demand input plugins. One box said error in BUY12 module. After deleting that DLL I was able to get version 7 somewhat functional again. Question for developers is how to undo the damage running the BETA program does.
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JimH

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RE:Help Pls - Installation problems
« Reply #3 on: February 12, 2002, 02:14:13 pm »

No clue.  Try taking a look at what else is running and reducing that to a minimum.

You are installing the full version, right?  The link from a thread here?
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Jim Hillegass
JRiver Media Center / Media Jukebox

graham131

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RE:Help Pls - Installation problems
« Reply #4 on: February 12, 2002, 02:21:00 pm »

Yes i am installing full version.  Also i have stopped all other progs running.   Very odd!!!!!

Thanks for the help so far, pls keep trying.

Graham
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Gatobrit

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RE:Help Pls - Installation problems
« Reply #5 on: February 12, 2002, 04:39:33 pm »

Hi - just a thought - can you install v7? If so, install that, see if it runs and the simply perform the upgrade from within MJ.



John
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Namaste,
John

JimH

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Jim Hillegass
JRiver Media Center / Media Jukebox

graham131

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RE:Help Pls - Installation problems
« Reply #7 on: February 14, 2002, 07:14:48 am »

Hi there, have now tried the dll suggested.  This was already in the directory so i renamed it and used the new one.  Still the same.  It loads the spalsh screen and does nothing else.  All other progs run ok at this point .  No info appears on the taskbar, and i have to kill it from within task manager.

If i drag the splash screen about with the mouse i can see that there are no error messages underneath either.

I am about to try the latest release to see if it cures it......will let you know.....in the meantime any more thoughts would be greatly appreciated.

Graham
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graham131

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RE:Help Pls - Installation problems
« Reply #8 on: February 14, 2002, 07:17:00 am »

Still the same with the latest build.   I think i may have to do a complete clean of the registry or dll's.   Do you have a 'full' uninstall prog?  or anything like that?  Do any strange flags get set in the registry that need resetting?

Cheers

Graham
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JimH

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RE:Help Pls - Installation problems
« Reply #9 on: February 14, 2002, 07:18:54 am »

Maybe you've done it already, but will you check for updates of Windows and drivers for video and sound card?

Windows update is under Tools in IE.
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Jim Hillegass
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graham131

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RE:Help Pls - Installation problems
« Reply #10 on: February 14, 2002, 08:18:39 am »

WOW!!!!!   Its now working.   Thankyou.

But..................

Causing the PC to run very very slowly in other apps.   I will continue to investigate
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JimH

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RE:Help Pls - Installation problems
« Reply #11 on: February 14, 2002, 08:22:54 am »

Good news.  Try turning off visualisations and maybe mega-me skins.  Different visualizations take more or less CPU time.

Any idea of which change made the difference?
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Jim Hillegass
JRiver Media Center / Media Jukebox
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