To be clear, I wasn't trying to be a jerk, and I hope it didn't come across that way (or the rest of this). I'm trying to help you get help for next time. I'm honestly not as likely to even open or look at a thread with a generic title like "Can you help me? (sadface)".
All threads asking questions could have that title. JRiver isn't paying me, or MrC, or 6233638, or jmone, or any of the other umpteen-zillion super helpful folks here to read your threads and offer advice and help. I have limited time. Stuff here falls off the front page quickly, sometimes in as little as 6-8 hours. I have to triage my time I can afford to "waste playing" on Interact, so I open the threads that have subject lines where I think I might be able to help, have something to add, or am curious about.
Everything else stays unread, and does for most of the other non-employee folks here I'd bet you $20. There are some employee folks, but they are also the actual developers (other than Jim cause it isn't written in fortran on punch cards, ha ha Jim), and they've got... You know,
coding to do. So, sometimes (especially on, you know, the biggest summer holiday weekend in the United States), it takes a few days, and a few gentle bumps, to get a response.
To get a
good response, the subject line is the
single most important piece of your post. And, by the way, the same applies to the emails you send to everyone who isn't a relative or close friend obligated otherwise to not leave your email unopened. It is the
advertizement for your question. The headline. I also wouldn't read (or be as likely to read, outside of other factors) a magazine article titled "about something vague", or buy a breakfast cereal labeled "breakfast!" with a photo of a a spoon on the box. You only get a fraction of a second of my attention, so it had better not be wasting my time.
The people who get help are the people who try to help themselves. Not just here. That's life.
Okay... That all said. Did you try setting MC to ignore the device?
1. Open MC.
2. Plug in the Nano.
3. Open
Drives & Devices in the
Tree, and find whatever MC is detecting as your Nano (maybe called Nano, maybe called something generic, but hopefully it is in there).
4. Right click and choose
Remove & Ignore Device.
You can do the same from within
Tools > Options > Handheld > Device Management. You could also try re-detecting all devices with it plugged in if it doesn't show up there. If it does detect it, but Ignoring it doesn't work, you could try doing an Info Dump on the device and providing that detail.
If it doesn't detect it at all, does Windows Explorer? Does it work with iTunes? Is iTunes even installed (which includes some drivers)? Maybe try uninstalling iTunes entirely and then trying it? The iTunes Handheld Device "management" system gets borked up and blocks access (even from itself) to iDevices all the time. I've had to completely remove and reinstall iTunes just to get it to not hard-lock itself with various iDevices multiple times.