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Author Topic: Download problem MC20  (Read 1473 times)

nod110

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Download problem MC20
« on: August 10, 2014, 03:11:55 pm »
Hi there. I just pre-ordered MC20 but when I tried to activate it I get a message 'Error restoring mp3 Encoder license. Unknown error'. Could anyone help me with this? Many thanks.
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JimH

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Re: Download problem MC20
« Reply #1 on: August 10, 2014, 04:06:31 pm »
Do you have MC19 installed?  That sounds like you have Media Jukebox installed.
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nod110

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Re: Download problem MC20
« Reply #2 on: August 10, 2014, 04:11:59 pm »
Quote from: JimH on August 10, 2014, 04:06:31 pm
Do you have MC19 installed?  That sounds like you have Media Jukebox installed.

Jim thanks for replying. My old version of MC was on a redundant PC. I just downloaded MC19 and typed in my license and everything seems to be fine now. Regards Stephen.
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