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[baniels]

Hello,

I have searched and seen these errors on here before, but I'm not having any luck solving it.

This is what I see when I try to open JRiver:


This is what I see when I try to install JRiver over my current installation:


This is what I see when I try to uninstall JRiver:


This is what I have so far tried:

• Reboot
• System restore
• Safemode
• Stop all jriver services
• Disable antivirus
• Add exceptions to antivirus in JRiver program and user folders

Any help would be appreciated.

[Matt]

Install over the top and close Explorer (or other file managers) to release the lock on JRTools.dll.

You could also reboot and then reinstall first thing.

[baniels]

Matt. Thank you for the tip.

I initiated the installation, then closed explorer.exe from the task manager, then proceeded with the installation. Worked like a charm.

Thanks again.