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Author Topic: Media Center 20 can't be opened  (Read 1456 times)

Mikeau

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Media Center 20 can't be opened
« on: October 18, 2014, 11:31:25 pm »

Hi downloaded and installed version 24.
I am now unable to start MC and get the message: "Media Center 20 can't be opened because the identity of the developer cannot be confirmed"
Version 14 works for me and I have reverted to that for the moment.
Mac Mini running OSX 10.8.5. Any suggestions?
thanks

Mike
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mwheelerk

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Media Center 20 can't be opened
« Reply #1 on: October 19, 2014, 01:03:28 am »

Hi downloaded and installed version 24.
I am now unable to start MC and get the message: "Media Center 20 can't be opened because the identity of the developer cannot be confirmed"
Version 14 works for me and I have reverted to that for the moment.
Mac Mini running OSX 10.8.5. Any suggestions?
thanks

Mike

That is caused by your Security And Privacy settings under System Preferences on your Mac. It's not recognize as an Apple developer. You have to select to allow it to open.
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Mikeau

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  • Posts: 24
Media Center 20 can't be opened
« Reply #2 on: October 19, 2014, 02:01:08 am »

Thanks for that, appreciate your help, newish to Mac and learning my way.. :) But I still feel kinda silly!!

Cheers
Mike
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glynor

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Re: Media Center 20 can't be opened
« Reply #3 on: October 19, 2014, 10:05:08 am »

OSX 10.8 (Mountain Lion) and newer includes a feature called Gatekeeper.  This is a useful security feature.  By default, Gatekeeper requires App developers to either:

* Obtain a Developer ID from Apple and use it to sign their applications.
* Distribute the software through the Mac App Store

Or else the applications will not launch when you just click on them in the Finder (or the Dock or whatever).  You get this dialog when you try:



This is useful because it prevents malware from being able to run easily and automatically.  Because developers must obtain an ID from Apple, if a developer "does bad things", Apple can revoke their ID and disable their bad acting applications.  I encourage everyone to keep this feature enabled, because it is easy to work around if you need to run an application from an "unknown" developer.

Media Center is signed, but JRiver does not currently have a working Developer ID from Apple.  So, if you have Gatekeeper enabled, it will show this error the first time you try to launch the application.  This does not mean JRiver is "bad" in Apple's eyes, it just means that they don't have a registered Developer ID for JRiver.

Working around this is simple.  The first time you launch any particular version of MC, you must locate the application itself in the Finder.  Right-click (or hold the Control key and click if you have a terrible mouse) and choose Open.  This "overrides" the normal Gatekeeper behavior, and allows you to run any application you want.  OSX will present the same warning shown above, but this time, there will be an Open button you can click.  You only need to do this once per version of MC, and this "override" will be remembered from then on out.

Further information:

http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion
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