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Pono player not recognized
The_Traced:
--- Quote from: JimH on February 02, 2015, 07:31:09 am ---One of the other threads here addresses this topic.
When you connect, don't press "Done" on the device.
Updating the firmware should improve the process. This should happen automatically, but you may need to leave it connected for a while, then restart the device.
--- End quote ---
That's the thing, I don't even get an option to press done, absolutely nothing happens. It will only charge when connected to my computer and absolutely nothing more, it doesn't even show up as a connected drive in windows.
I tried restarting while connected and leaving it for a while too, but I figured something was weird when I initially connect the device and windows doesn't install any drivers. I already have the latest PMW version and as for the Pono firmware I believe 1.0.3 is the latest?
Frobozz:
--- Quote from: The_Traced on February 02, 2015, 11:22:21 am ---That's the thing, I don't even get an option to press done, absolutely nothing happens. It will only charge when connected to my computer and absolutely nothing more, it doesn't even show up as a connected drive in windows.
I tried restarting while connected and leaving it for a while too, but I figured something was weird when I initially connect the device and windows doesn't install any drivers. I already have the latest PMW version and as for the Pono firmware I believe 1.0.3 is the latest?
--- End quote ---
Latest firmware is 1.0.4
The firmware version is in "Settings" on the PonoPlayer
Scroll down to the bottom of the settings menu, down to "PonoPlayer Info"
Open PonoPlayer Info and the firmware version on the player will be listed
Getting the player connected when using 1.0.3 was a bit more tricky than with 1.0.4, at least in my experience.
Try unplugging the player from the USB port and plugging it back in. Try different USB ports. Eventually it will get recognized.
Make sure you've got a reliable USB connection before doing the firmware update. Make sure the player is able to stay connected without experiencing strange disconnects. If the connection is stable and reliable then do the firmware update.
snowys4:
Hi,
I have a kickstarter pono & run PMW 20.0.50
My computer runs Windows 7
I have managed to connect to PMW only once when I downloaded the 1.04 firmware.
I have followed the guidance above & have the pono & sd card recognised as separate drives by the the computer.
However, PMW does not recognise the device, even after redetecting.
Is there anything else I can do to get the pono detected in PMW?
Thanks,
Mark
JimH:
When you connect it, follow the instructions on the device, but don't press "Done".
Does it show up in Explorer?
enso:
upgraded to PMW 20.0.100 (because old version would not open). Its been awhile since Ive tried to manage my music on my pono and its running 1.0.4 firmware. I've tried everything to get it to enter transfer mode. Im running a Mac at 10.10.4. I can't upgrade player firmware because the software wont even see the player.
tried all the esoteric methods in this thread, started a support ticket with Pono... generally feeling sad about it all.
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