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Author Topic: Uninstall failed and then reinstall failed  (Read 1000 times)

Ghubbard

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Uninstall failed and then reinstall failed
« on: November 23, 2014, 01:11:13 am »
Since I upgraded to MC20, which I love, I noticed that my computer system sounds were gone.  So I tried to uninstall the program and it did not complete.  I then tried to reinstall it and got error about not being able to copy files in a .dll library.  It said to uninstall and install again. 
I'm in a loop! 
Any ideas to clean my computer of all MC20 app and then start over with a clean install?

Help
George
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JimH

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Re: Uninstall failed and then reinstall failed
« Reply #1 on: November 23, 2014, 06:35:37 am »
Try reinstalling as admin.  I don't know what the problem might be.
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CountryBumkin

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Re: Uninstall failed and then reinstall failed
« Reply #2 on: November 23, 2014, 06:37:46 am »
Also turn off any anti-Virus protection program - possibly it's blocking the install.
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mbagge

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Re: Uninstall failed and then reinstall failed
« Reply #3 on: November 23, 2014, 01:32:27 pm »
If the playback devices are missing, you should reinstall the sound card drivers.

The MC20 installation comes with a playback device driver of its own. This requires elevated rights. If you didn't do this already, rightclick the MC20 install file and choose "Run as Administrator".
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