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Author Topic: Master license wrong price?  (Read 4443 times)

vosen

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Master license wrong price?
« on: January 22, 2015, 08:00:09 am »
Hello,

I walk through the process of purchasing the new Master Licence. I already purchased a license for MC20 on Mac and choose PayPal as payment method. But PayPal comes up with 44.98$ and not 19.98$. Any help on that?

Regards
Volker
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JohnT

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Re: Master license wrong price?
« Reply #1 on: January 22, 2015, 08:06:15 am »
Did you use the "Upgrade to Master license" option from the Help menu in build 59?
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John Thompson, JRiver Media Center

jtwrace

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Re: Master license wrong price?
« Reply #2 on: January 22, 2015, 08:17:03 am »
Like this

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W10 NUC i7 (Gen 10) > (Audiolense FIR) > Motu UltraLite mk5 > (4) Hypex NCore NC502MP > JBL M2 Master Reference +4 subs

My podcast:
https://www.youtube.com/channel/UCXMw_bZWBMtRWNJQfTJ38kA/videos

JohnT

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Re: Master license wrong price?
« Reply #3 on: January 22, 2015, 10:27:52 am »
Just to be sure, I installed your regular Mac MC 20 license on build 20.0.59 on my computer and then clicked on "Help / Upgrade to Master License..." and it went to our purchase web page showing the correct $19.98 price.  Let us know if you are still having problems.  Thanks!
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John Thompson, JRiver Media Center

vosen

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Re: Master license wrong price?
« Reply #4 on: January 22, 2015, 02:56:09 pm »
Thank you all for your support.

I was now shown the 19.98$ and purchased the Master License successfully. After double clicking the License file Registration info on my Mac says "registered Mac License". Is this OK or should it be something like "registered Master License"?

Volker
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JohnT

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Re: Master license wrong price?
« Reply #5 on: January 22, 2015, 03:49:51 pm »
No, it should say "registered Master license".  Sounds like it's still using your previous MC 20 Mac license.  It's not really a problem for you since your current license will work fine and you can use the master license for future installs on Windows and/or Linux computers.  I'm able to reproduce the problem you're having running the MJR install file so we should be able to fix the issue pretty quickly.

For people with an unregistered Media Center who purchased a Master license and are having problems using the MJR file, use the "Restore License" option instead.  Just copy and paste your product registration code into the restore license dialog in Media Center.  Don't worry about using up a restore out of your annual limit, we'll reset your restore count whenever needed.  If you don't have your registration code from the purchase receipt, go to https://rover.jriver.com/cgi-bin/restore.cgi to receive an email with the codes.
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John Thompson, JRiver Media Center

vosen

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Re: Master license wrong price?
« Reply #6 on: January 22, 2015, 04:46:25 pm »
So I leave it as it is right now and just use MC ;-)

Thank you again for your help John

Regards
Volker
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pschelbert

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Re: Master license wrong price?
« Reply #7 on: January 27, 2015, 05:39:52 pm »
License and .mjr file on Mac. Not yet fixed?

I just got the Masterlicense. I tried to click on the .mjr file and it will not install on Mac. Instead it start the Parallels (Windows) which is on the same Mac.

I guess the issue is not yet fixed or should there be another file than the .mjr to install the licens on the Mac?
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JohnT

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Re: Master license wrong price?
« Reply #8 on: January 28, 2015, 10:01:10 pm »
Quote from: pschelbert on January 27, 2015, 05:39:52 pm
License and .mjr file on Mac. Not yet fixed?

I just got the Masterlicense. I tried to click on the .mjr file and it will not install on Mac. Instead it start the Parallels (Windows) which is on the same Mac.

I guess the issue is not yet fixed or should there be another file than the .mjr to install the licens on the Mac?

You should be able to right-click on the MJR file and select "Open with..." and select the version 20 installer.  For some reason the file association seems to stick with an older MC version sometimes.
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John Thompson, JRiver Media Center

jherbertartist

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Re: Master license wrong price?
« Reply #9 on: January 29, 2015, 03:27:37 pm »
PC:
downoaded latest MC20 license
am licensed.
tried to buy master license but am only offered $44.98 option

Now what? Clock is ticking...

Thanks.

Jonathan
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jherbertartist

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Re: Master license wrong price?
« Reply #10 on: January 29, 2015, 03:29:15 pm »
Sorry...meant latest MC 20 build which I have licensed on PC

Still cannot upgrade to Master for $19.98
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JohnT

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Re: Master license wrong price?
« Reply #11 on: January 29, 2015, 03:36:50 pm »
Quote from: jherbertartist on January 29, 2015, 03:29:15 pm
Sorry...meant latest MC 20 build which I have licensed on PC

Still cannot upgrade to Master for $19.98
In the licensed Media Center for Windows program go to Help menu and select "upgrade to master license".  It should show $19.98 on the purchase page.
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John Thompson, JRiver Media Center

JimH

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Re: Master license wrong price?
« Reply #12 on: January 29, 2015, 06:04:39 pm »
I can see from our logs that you were successful.  Thanks for the purchase.
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