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Author Topic: Standard View is crashing on 20.0.74 and the previous version.  (Read 1631 times)

mariowar

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Standard View is crashing on 20.0.74 and the previous version.
« on: February 27, 2015, 11:11:44 pm »

I am running Yosemite 10.10.2 and recently purchased a license to use JRiver also on my Mac.
However, I have not been able to use at all since de Standard mode crashes every single time, therefore, I can not see the contents on my library. In addition to that, I am unable to watch videos  ( I only get sound).

Without Standard Mode capability is has been impossible for me to pick skins and my only background has been my desktop.

Please check my log and help me to enjoy JRiver in Mac as much as in my PC.

Thanks
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JimH

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Re: Standard View is crashing on 20.0.74 and the previous version.
« Reply #1 on: February 28, 2015, 07:46:08 am »

Please use the build from the Download Page.  20.0.74 is broken.
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mariowar

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Re: Standard View is crashing on 20.0.74 and the previous version.
« Reply #2 on: March 01, 2015, 01:14:27 pm »

Same thing, standard view crashes.

Please see the log.

Thanks
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JimH

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Re: Standard View is crashing on 20.0.74 and the previous version.
« Reply #3 on: March 01, 2015, 01:50:42 pm »

I don't see anything in the log.  I don't know what the problem may be.

Try turning off auto import.
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mariowar

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Re: Standard View is crashing on 20.0.74 and the previous version.
« Reply #4 on: March 01, 2015, 05:15:46 pm »

I made sure it was turned off and made no difference....

I have not clue what is going on.

I compared the settings with the PC version and they are exactly the same.

Again, on Standard View, I see NOTHING but the desktop icons and I know that JRiver is running because of the tiny top bar on the screen.

Since I am unable to see any items on the Library I tried playing a video from and external HD, clicking on the video, open with, JRiver, and no video showed up, just sound. Then, I exit JRiver, and there was no way open it again. I had to reboot.

Here is the log.

Thanks
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mariowar

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Re: Standard View is crashing on 20.0.74 and the previous version.
« Reply #5 on: March 02, 2015, 06:38:25 pm »

I just tried the new 20.0.80  and same thing.

Help
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JohnT

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Re: Standard View is crashing on 20.0.74 and the previous version.
« Reply #6 on: March 03, 2015, 10:53:57 am »

I just tried the new 20.0.80  and same thing.

Help
When you refer to "standard mode", do you mean when it's not running in "media server" mode?  Does it work if you turn off media server mode?  Unfortunately the log shows very little, could you also post a Mac crash report?  Thanks.
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John Thompson, JRiver Media Center
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