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Author Topic: Restoring License from Internet  (Read 2878 times)

PsychShack

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Restoring License from Internet
« on: October 02, 2003, 08:49:54 pm »
OK, after I reinstalled MC9.1 (after not having any MC app for a while), I figured I'd restore my license.

I went to the restore web site, entered my e-mail address, and 3 hours later, I still have not received the e-mail.  The registered address is "psychshack AT ml1.net".

I'd greatly appreciate any help.  Thanks!
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David Schachner

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Marko

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Re: Restoring License from Internet
« Reply #1 on: October 02, 2003, 10:50:25 pm »
got a spam filter that might be intefering?
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JimH

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Re: Restoring License from Internet
« Reply #2 on: October 03, 2003, 03:55:41 am »
Marko's guess is a good one.

You don't need the e-mail.  The install key gets installed automatically when you visit the restore page (if you use IE).

You can also right click on the license at the restore page and save it to disk.

More here: www.mediajukebox.com/license
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KingSparta

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Re: Restoring License from Internet
« Reply #3 on: October 03, 2003, 04:09:03 am »
it is unclear to what he was trying but

he may have not had his license # and wanted the system to send it to him so he can then restore.

one other thing that may be wrong is he entered the wrong e-mail address, or when he orginaly entered it it was wrong.
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PsychShack

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Re: Restoring License from Internet
« Reply #4 on: October 03, 2003, 07:45:08 am »
I entered the right e-mail address because first I entered the wrong one and it told me it couldn't find it, but then when I tried the other one it said "E-mail sent."  Also, I do not have my #, so I cannot just enter it, and I don't have a spam filter that would reject messages.
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David Schachner

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ChicoSelfs

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Re: Restoring License from Internet
« Reply #5 on: October 03, 2003, 08:35:24 am »
Maybe the server was down keep trying.
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PsychShack

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Re: Restoring License from Internet
« Reply #6 on: October 03, 2003, 09:12:19 am »
Quote
Maybe the server was down keep trying.


That's what I figured, but I already tried three times yesterday.  I don't want to use up all my restores when it's not even working....

Can I please get a response from JimH or someone else who can see what's going on?  I really would like to have it registered, considering I paid for it (for v.9) back in the day....  Thanks!
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David Schachner

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PsychShack

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Re: Restoring License from Internet
« Reply #7 on: October 03, 2003, 09:13:10 am »
OK, I finally got the codes this morning... no need to try again.
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David Schachner

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Matt

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Re: Restoring License from Internet
« Reply #8 on: October 03, 2003, 10:29:52 am »
We had a server glitch. (just updgraded servers yesterday)

Everything should be back to normal now.
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Matt Ashland, JRiver Media Center
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