I received a license code from Berkeley Audio after purchasing their reference DAC. JRiver 20 for Mac downloaded and operated correctly under trial but I am having problems registering the license, and the trial is now expired. After the code is entered, it repeatedly takes me to a page asking for password, re-entry of password and phone #. The page reflects my first name in the name field and my last name in the email field - perhaps entered incorrectly when I first downloaded, but it will not allow me to fix these fields. When I propose passwords and enter a phone number it cycles back to the same page. I tried removing the trial version and down-loading again but get the same symptoms. How do I get out of this loop and correctly register the product.
Thanks in advance
