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Author Topic: Norton AV problem  (Read 1649 times)

Gokart

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Norton AV problem
« on: August 16, 2015, 04:40:00 am »
Hi Chaps - when adding tv guide I get a virus alert and Norton regards it as a serious risk and deletes
I've attached a screengrab
Can you get back to me asap as I'm concerned about infection!
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RoderickGI

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Norton AV problem
« Reply #1 on: August 16, 2015, 08:26:29 pm »
Quote from: Gokart on August 16, 2015, 04:40:00 am
Hi Chaps - when adding tv guide I get a virus alert and Norton regards it as a serious risk and deletes
I've attached a screengrab
Can you get back to me asap as I'm concerned about infection!
Can't see a virus alert in your screen grab. But anyway, don't worry. Norton's latest update seems to be giving a false positive on at least one MC component.
Well, don't worry if the alert is for a MC component, that is.

Read http://yabb.jriver.com/interact/index.php?topic=99425.0
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

Gokart

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Norton AV problem
« Reply #2 on: August 16, 2015, 08:45:12 pm »
OK - the screen grab was to illustrate the dialogue which preceded the Norton action of a "serious" infection by Norton. Big fan and long supporter of JRiver but just wanted to check that the dialogue is normal  :)
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JimH

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Re: Norton AV problem
« Reply #3 on: August 17, 2015, 01:15:19 am »
Please report the problem to Norton. 
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