More > JRiver Media Center 21 for Windows
MC 21 Does Not Respond to Remote Controls [Solved]
Vocalpoint:
--- Quote from: RoderickGI on August 24, 2015, 10:44:19 pm --- The Devices & Options page is accessed via the bottom link on the Remote Control Setup page. See second image below.
--- End quote ---
VERY interested in this thread since I have had problems with my MC remote as well. When I using Remote Desktop to the HTPC and click Remote Control in Options on our running copy of MC 20 - I get the second screen you capped.
But when I click Next - I get this: See attached.
Yet - we have a bought and purchased MC remote purchased directly from JRiver. Even more weird is that even tho this wizard recognizes nothing being plugged in - our remote does manage to do the basics in MC (via Theater View). We can use the green button and select commands allow us to scroll around and select our movie.
But the greatest frustration remains a disconnect with the remote whenever I use JRemote at some other time. Example:
1. On Monday night we watch a movie using MC (AND the remote) - with the HTPC always in Theater View on our big screen downstairs. All seems fine. Movie concludes. When done - I press the Green Button to ensure Theater View is in the "Home" position. We then use our Harmony remote to shut down all the gear in sequence.
2. On Tuesday night - I decide to watch a flick on my iPad in bed - this time using J Remote. I fire up the movie - from the HTPC and watch half of it and nod off. I stop the movie and exit JRemote. I may not return to this flick for a few days
3. On Wednesday nigh - we decide it's family movie night and return to the Media room for some big screen action. I fire up the gear in sequence using our Harmony One command "Watch Digital Movie". Everything comes up great. MC is now on the projector/bigscreen in Theatre View - the way I left it on Monday night. But when I go to navigate with the MC remote - I get nothing. Not a single button will work and the only recourse is shut down all the gear and reboot the HTPC.
Clearly - my MC layout has issues. But this remote "disconnect" thing happens EVERYTIME I use JRemote for anything. If I listen to music on my iPad upstairs and return to the HTPC later - I find it's no longer in Theatre View - but in some strange nether world drilled down into Audio somewhere. For movies - I have already laid out what usually happens.
And the fact that MC will not even acknowledge that I have an actual MC remote attached - has to have something to do with this.
What am I doing wrong? Is MC throwing the error because I am using RDP to use the wizard?
Would love to get some help on this - as it's been an issue for 2 years now.
Cheers!
VP
gappie:
--- Quote from: Vocalpoint on August 25, 2015, 10:47:11 am ---
What am I doing wrong? Is MC throwing the error because I am using RDP to use the wizard?
--- End quote ---
well.. i just checked. i NEVER press next. i have a jriver remote for many years and it works. but i just set it up using commands and device & options..
so now i did click next and i get the same error as your attachment.
:)
gab
edit: to be more clear.. the remote still works fine.. its just that the next button gives me an error. :)
Vocalpoint:
--- Quote from: gappie on August 25, 2015, 11:15:48 am --- well.. i just checked. i NEVER press next. i have a jriver remote for many years and it works. but i just set it up using commands and device & options.. so now i did click next and i get the same error as your attachment.:) gab
--- End quote ---
The only reason I left mine in this state is that it did the same thing when we got the the remote - and I found it so annoying that MC would not recognize that it's own remote is connected - that I just left it.
But I am certain things would probably work better if I could get that wizard to properly recognize the remote that is attached.
As noted - we have some bizarre issues with MC on our HTPC. That I would like to solve once and for all.
VP
gappie:
--- Quote from: Vocalpoint on August 25, 2015, 11:23:50 am ---The only reason I left mine in this state is that it did the same thing when we got the the remote - and I found it so annoying that MC would not recognize that it's own remote is connected - that I just left it.
But I am certain things would probably work better if I could get that wizard to properly recognize the remote that is attached.
As noted - we have some bizarre issues with MC on our HTPC. That I would like to solve once and for all.
VP
--- End quote ---
im not sure how much wizard will follow. and i started to remember that i saw the error before ..
http://yabb.jriver.com/interact/index.php?topic=91680.msg631089#msg631089
not sure if that is any help.. im just trying.
:)
gab
IAM4UK:
Deleted "learned" commands.
Removed MCE remote from active controls, then added it back and observed that it again became active.
Restarted MC 21.
Still no response to remote control, rendering MC 21 useless.
Any other ideas?
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