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[gfroman]

I just updated to Media21 and the music is dropping in & out.
What is wrong???
Please help!

[blgentry]

^ More details please.  Did MC20 work correctly without audio problems?  Did you Restore your MC20 Library to MC21?  Did the audio settings stay the same?  (Tools > Options > Audio > Device Settings)

Anything else different?

Brian.

[gfroman]

MC20 worked perfectly.

In order to download the new MC21, it required me to delete the older MC20.
Once it downloaded, I just re-selected my music files and downloaded them.
I also had to reinstall all my original settings - Not a big deal.

I just cannot understand why the audio keeps cutting in and out now?

[blgentry]

MC20 worked perfectly.

In order to download the new MC21, it required me to delete the older MC20.

Hmm, not sure what you mean there.  I have MC20 and MC21 installed in my Applications folder.  They are separate and I can use either one of them.  Have you dragged MC21 into the Applications folder?  That's the normal way to install most Apps/Programs on Mac. (Not trying to be patronizing; some people don't know how to install Mac apps.)

Once it downloaded, I just re-selected my music files and downloaded them.
I also had to reinstall all my original settings - Not a big deal.

I just cannot understand why the audio keeps cutting in and out now?

I'm guessing some of your audio settings are different.  A BIG one that's caused a good number of people problems is the Hardware Buffering setting.  Please go check yours at:

Tools > Options > Audio > Device Settings > Buffering > Hardware

If it's set to "maximum", set it to Hardware Default instead.  Then stop and restart MC21 and try it again.

Good luck!

Brian.

[gfroman]

"If it's set to "maximum", set it to Hardware Default instead.  Then stop and restart MC21 and try it again."

BINGO!
That seemed to fix it!!
Thank you………..