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Interesting Problem: Somehow I accidentally posted this in the wrong place

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leezer3:
Just to note-
I'm *not* an official JR rep, just someone who's been here a long time, and would like to help if I can :)

MC21 under Linux is treating the files differently- No idea why :P
I'd guess that there's something it doesn't like in the Vorbis tag blocks, which is causing the tag parser to throw an error. I can't be any more specific than that without starting to make technical guesses on things I don't know enough about.
As I can't reproduce this from my files (All my ~70,000 audio files, which encompass just about every format and type have correctly imported their tags), we need a sample file from you. Upload this to somewhere like Mediafire, and post the link here.

For purchase problems, you need to email deanna at jriver , and explain what you would like to do. From past cases, I *think* they'll need to refund the original purchase so you can start again, but again I'm not an official JR rep, and can only advise you to email her so that they can look into it :)

-Leezer-

tlcmd:
leezer,
Thanks. I'll email Deanna and explain my problem. My files were not processed "properly" under Linux MC19, 20, 0r 21. And they are not limited to ogg vorbis ones; mp3's also have this problem. And they seem to be hit and miss. I cannot find a rationale for how some are properly processed with artist, album, and genre and others are not. And all are properly processed with the Banshee which comes pre-installed in Linux Mint Debian Edition 2 (Betsy) and even in my old JRiver Media Jukebox 8.400 Only for Windows) which actually runs fairly well on Linux distros.
Thanks for your help. I will be happy to send you some ogg and mp3 music files which do and do not process properly if you would PM me an email address.

tlcmd

tlcmd:
leezer,
how do I get Deanna's email address or a way to contact her??
Thanks,
tlcmd

Awesome Donkey:
deanna at jriver dot com

Just convert the above into an email address.

tlcmd:
Leezer,
Thanks. Believe it or not, I'd already figured that out and just finished the letter. But thank you very much!!! I'm not quite that dumb, but pretty close.
tlcmd.

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