INTERACT FORUM

More => Old Versions => JRiver Media Center 18 for Mac => Topic started by: jmaher on October 24, 2013, 01:57:26 pm

Title: Can not register upgrade to 19
Post by: jmaher on October 24, 2013, 01:57:26 pm

I purchased a registration for 19 prior to it being out and installed 18.  18 show registered.  I originally had problems getting 19 to work correctly but those were resolved by upgrading to Maverick.  However I now have 18 and 19 installed.  18 still show registered but i can not seem to get 19 registered.  I tried installing my original registration key but it tell me registration link is having a problem communicating with the license server.  I tried generating a new mjr code but when I double click on it asks what program I want to use to load it.

Help!

Jim

Title: Re: Can not register upgrade to 19
Post by: jtwrace on October 24, 2013, 02:02:04 pm

I have the same problem.

http://yabb.jriver.com/interact/index.php?topic=84642.0

Title: Re: Can not register upgrade to 19
Post by: JohnT on October 24, 2013, 04:15:54 pm

Quote from: jmaher on October 24, 2013, 01:57:26 pm

I purchased a registration for 19 prior to it being out and installed 18.  18 show registered.  I originally had problems getting 19 to work correctly but those were resolved by upgrading to Maverick.  However I now have 18 and 19 installed.  18 still show registered but i can not seem to get 19 registered.  I tried installing my original registration key but it tell me registration link is having a problem communicating with the license server.  I tried generating a new mjr code but when I double click on it asks what program I want to use to load it.

Help!

Jim

I tested your license ending with "-NX6D8" and it worked OK here.  Just use the purchase/registration item on the program's help menu and copy and paste your code into it.  Or if you're seeing the Media Center "trial period expired" pop-up, click the Restore License button and copy/paste your code.

Title: Re: Can not register upgrade to 19
Post by: jmaher on October 24, 2013, 04:25:51 pm

I have cut and pasted it a number of times and seemed to have used up most of my restores with no result.  It still says I am unregistered.  Its obviously communicating as my restores are going down quickly.

Jim

Title: Re: Can not register upgrade to 19
Post by: JimH on October 24, 2013, 05:31:21 pm

Try installing this version, if you haven't:
http://yabb.jriver.com/interact/index.php?topic=84663.0

Are you using Mavericks?

Title: Re: Can not register upgrade to 19
Post by: jmaher on October 25, 2013, 12:54:04 pm

the new version fixed it now just need the restores, restored (grin)

Title: Re: Can not register upgrade to 19
Post by: JimH on October 25, 2013, 12:58:43 pm

We reset restores when needed.  Just post here.