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More => Old Versions => JRiver Media Center 23 for Windows => Topic started by: Rabou on December 01, 2017, 05:01:02 am
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Hi,
I have a problem, my HTPC crash on version 23.0.81 and 23.0.84, after some minutes
When i reinstall 23.0.76 no problem
My setup : windows 7 64 bits, Jriver23 x32, ASIO, WDM
Windows error is TCPIP.sys
Someone got this problem ? i seen that this problem is also on MACOS
thanks
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Are you using any antivirus/antimalware software? If so, that could be the cause. A TCPIP.sys BSOD sounds like to me it could be related to networking drivers and might not actually be caused by MC.
i seen that this problem is also on MACOS
BSODs don't happen on MacOS, nor does MC for Mac support the WDM driver.
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Ok
maybe antivirus, but why 23.0.76 work fine and that 23.0.81 .... 23.0.84 don't work ?
if i use pc without JRiver it don't crash, but if i launch JRiver some minutes after it crash
i think that there is a bug, I will not update my system
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maybe antivirus, but why 23.0.76 work fine and that 23.0.81 .... 23.0.84 don't work ?
Because that's just the way antivirus software works sometimes.
You can probably fix it in your antivirus software.
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This is probably not useful to the specific situation described here, and was probably unique to my setup. JR crashed, causing Win 7 itself to crash and shut the PC completely off - black screen rather than BSOD. It required a turn on to reboot. I noticed it was only after watching video for an hour or so.
My thought was a thermal issue due to the added thermal load of my GPU with video. I opened the PC up. Sure enough, a dust filter under the power supply fan was completely clogged. I vacuumed it out, and all has been well since. Fortunately, there was no damage. I now have it on my calendar to vacuum it out every few months.