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More => Old Versions => JRiver Media Center 23 for Windows => Topic started by: Rabou on December 01, 2017, 05:01:02 am

Title: crash bsod version 23.0.81, 23.0.84
Post by: Rabou on December 01, 2017, 05:01:02 am
Hi,

I have a problem, my HTPC crash on version 23.0.81 and 23.0.84, after some minutes

When i reinstall 23.0.76 no problem

My setup : windows 7 64 bits, Jriver23 x32, ASIO, WDM

Windows error is TCPIP.sys

Someone got this problem ? i seen that this problem is also on MACOS

thanks
Title: Re: crash bsod version 23.0.81, 23.0.84
Post by: Awesome Donkey on December 01, 2017, 05:40:01 am
Are you using any antivirus/antimalware software? If so, that could be the cause. A TCPIP.sys BSOD sounds like to me it could be related to networking drivers and might not actually be caused by MC.

i seen that this problem is also on MACOS

BSODs don't happen on MacOS, nor does MC for Mac support the WDM driver.
Title: Re: crash bsod version 23.0.81, 23.0.84
Post by: Rabou on December 01, 2017, 07:35:38 am
Ok

maybe antivirus, but why 23.0.76 work fine and that 23.0.81 .... 23.0.84 don't work ?

if i use pc without JRiver it don't crash, but if i launch JRiver some minutes after it crash

i think that there is a bug, I will not update my system
Title: Re: crash bsod version 23.0.81, 23.0.84
Post by: JimH on December 01, 2017, 08:46:36 am
maybe antivirus, but why 23.0.76 work fine and that 23.0.81 .... 23.0.84 don't work ?
Because that's just the way antivirus software works sometimes.

You can probably fix it in your antivirus software. 
Title: Re: crash bsod version 23.0.81, 23.0.84
Post by: Fitzcaraldo215 on December 01, 2017, 11:27:50 am
This is probably not useful to the specific situation described here, and was probably unique to my setup.  JR crashed, causing Win 7 itself to crash and shut the PC completely off - black screen rather than BSOD.  It required a turn on to reboot.  I noticed it was only after watching video for an hour or so.

My thought was a thermal issue due to the added thermal load of my GPU with video.  I opened the PC up.  Sure enough, a dust filter under the power supply fan was completely clogged.  I vacuumed it out, and all has been well since.  Fortunately, there was no damage.  I now have it on my calendar to vacuum it out every few months.