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More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: jac559 on August 22, 2018, 07:27:37 pm

Title: Unable to restore license
Post by: jac559 on August 22, 2018, 07:27:37 pm

I purchased a master license in 2016 to MC22.  Have new computer.  Downloaded latest MC22 version and tried restoring license through the help menu.  Input purchase key number and it reports it is unable to connect with the license function.  What gives?  What should I do.

Title: Re: Unable to restore license
Post by: bob on August 22, 2018, 09:04:11 pm

Quote from: jac559 on August 22, 2018, 07:27:37 pm

I purchased a master license in 2016 to MC22.  Have new computer.  Downloaded latest MC22 version and tried restoring license through the help menu.  Input purchase key number and it reports it is unable to connect with the license function.  What gives?  What should I do.

The license server is being upgraded.
In the meantime, please send an email to
deanna (at) jriver (dot) com
with your registration code and she will get the license file to you.