INTERACT FORUM
More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: JimH on April 20, 2023, 06:11:36 am
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Please proceed to the MC32 Upgrade thread here:
https://yabb.jriver.com/interact/index.php/topic,137399.0.html
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MC31 for Windows and Mac are on the Download Page (https://jriver.com/download.html) [edit May 10, 2023]
See below for limited time discounted prices.
You can now use a Registration Code from any previous version of JRiver Media Center, even Media Jukebox 8.0, to upgrade at a discount. You can retrieve your Registration Code from our server (see below).
INSTRUCTIONS
Are you planning to use more than one OS?
If so, you will need a Master License, which works with Windows, Mac, and Linux. You can purchase from the Help menu of a current version or you can go here:
Master License Upgrade (https://jriver.com/purchase_32_master_as_upgrade.html) (direct link) $37.98.
Or do you only need Windows or only Mac or only Linux?
Then you can get the new license here:
Windows Upgrade (https://jriver.com/purchase_32_as_upgrade.html) (direct link) $27.98.
Mac Upgrade (https://www.jriver.com/purchase_32_mac_as_upgrade.html) (direct link) $27.98.
Linux Upgrade (https://www.jriver.com/purchase_32_linux_as_upgrade.html) (direct link) $27.98.
PROBLEMS?
This MC31 license will also work with MC30.0.91 or above.
Is your license not accepted when you upgrade?
Make sure you're on the right upgrade page.
Use copy and paste with the license. 0 (zero) and O (letter) look alike. So do 1 (number one) and l or I (letters).
Don't have your license? Visit the Restore Page (https://rover.jriver.com/cgi-bin/restore.cgi) and use option #2 to email yourself your license(s).
If you need more help, please read this thread and ask questions there: https://yabb.jriver.com/interact/index.php/topic,133706.0.html
More
Restoring a license (https://wiki.jriver.com/index.php/Restoring_a_License)
Restoring a backup (https://wiki.jriver.com/index.php/Library_Backup) of your library. MC makes them automatically. You can find them by using your OS file browser to search for zip files. MC31 can restore a backup from MC20 and above. MC can also restore your settings if you choose.
You can use translate.google.com to translate this page.
Upgrade Links (https://wiki.jriver.com/index.php/Upgrade_Links)
Where is MC31? (https://yabb.jriver.com/interact/index.php/topic,135681.0.html)
Moving To MC31 (https://yabb.jriver.com/interact/index.php/topic,135682.0.html)
Download Page (https://jriver.com/download.html)
MC31 Links (https://yabb.jriver.com/interact/index.php/topic,135936.msg941699.html#msg941699)
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A rarely event in today's time: 2.63€ cheaper than MC30! A no brain-er!
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I am posting for the first time.
I'm having trouble purchasing a license. Help me.
I tried to purchase an upgrade license, but it was not possible due to PayPal's account lock.
I unlocked my account and tried to purchase again, but I cannot select PayPal as the payment method.
How can I reactivate my PayPal payments?
Thank you
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Please try again on Tuesday. Paypal suddenly put a limit on what we can withdraw. We're doing so much business right now that they suspected we could be scamming them. It will probably be reversed in a few days. I'm sorry for the problem.
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Thank you for the information.
I will try again after some time. (*‘∀‘)ノ
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Please try again on Tuesday. Paypal suddenly put a limit on what we can withdraw.
Paypal should be working again.
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I was able to upgrade with no issues for the Master License using the Visa payment option. Thanks for the hard work, Jim and Matt. :-)
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I was able to make the payment.
thank you!
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Hi Jim,
Not sure if I posted this in the wrong section previously as I have had no response I thought I would post here
I have purchased MC31, no issues and obtained my new license.
I followed the install instructions by downloading the last version of MC30, v30.0.93 (as I am moving from MC 29), installed no problem and my system is working fine.
However, when I copy and paste my new license (which the instructions say will work with the v30.0.93) I keep getting the error,
There was a problem communicating with the license server.
Is this a fault your end or something I am doing?
Cheers
Dr.Funk
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Our license server is running.
What OS?
Firewall problem?
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Hi Jim,
I have no idea what occurred? I did the same registry process as I did six times previously; it went through without a hitch, no changes to firewall needed.
Weird!
Thanks for your reply.
Dr.Funk
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Hi, i purchased the windows 31 license, but have decided i would like to upgrade to master license. How do i upgrade my license to master?
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Hi, i purchased the windows 31 license, but have decided i would like to upgrade to master license. How do i upgrade my license to master?
You've got mail.
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You've got mail.
Wow :o thank you so so much! :)
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I have purchased the MC31 master upgrade license. I have read several places on this forum that to upgrade from an older version of MC, I need to first load MC 30.0.93, "available on the download page." I can only find MC31 on the download page. Where, specifically, can I find MC30.0.93 for download?
I have the following PC's running various versions of MC:
MC27 under Windows 10
MC28 under Windows 10
MC29 under Windows 11
For each of the three versions I am running above, do I need to install MC30 before installing MC31?
Thanks
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I have purchased the MC31 master upgrade license. I have read several places on this forum that to upgrade from an older version of MC, I need to first load MC 30.0.93, "available on the download page."
No. That's not necessary.
I can only find MC31 on the download page. Where, specifically, can I find MC30.0.93 for download?
Just download and install MC31.
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Your post states: You can now use a Registration Code from any previous version of JRiver Media Center, even Media Jukebox 8.0, to upgrade. You can retrieve your Registration Code from our server (see below).
Every time I try to execute the file I get the message seen in the attachment. What am I missing? Thanks-
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Download and Install MC31. https://yabb.jriver.com/interact/index.php/topic,135936.0.html
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Just purchased MC31 upgrade. Received a MC31 licensed file but was unable to open and install it. Screen pop up said: Your license file is for a different product. Anyone know how to solve the problem?
Wing
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Download and install MC31.
https://yabb.jriver.com/interact/index.php/topic,135936.msg941699.html#msg941699
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Not to sound too much like a luddite but, I purchased a master license for MC31 to upgrade from MC18 and the new program was successfully installed with all my music from MC18, however my playlists weren't imported. Shouldn't the newer version automatically import my old playlists?
TIA
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It might be to old. You could try restoring a backup. Wiki.
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This is my worst nightmare, not having playlists copy over. I'm on MC20, but I want to update to the latest version.
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Playlists should be found and used automatically on Windows.
For Mac and Linux, just restore a backup from your old version.
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I have Windows 11 Pro, Can i upgrade JRiver Media Center to New Version Without lossing my setting and profile of media that i was created?
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I buyed M30 the 03/19/2023
I have again to buy jriver to have the lastest version ?
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Hello, upgraded a Master license to the MC31 Windows version (that is all I need now), and when I go to install it, it says that the licenses don't match. How do I fix that? I could upgrade to the Master, but have already paid for the Windows upgrade.
Thanks
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Install MC31 from the Download Page, then restore your license.
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Good evening all, I am wondering if it is possible to get help with reinstalling a license, I have paid for MC15 and have been using it many years now. My computer hard drive has been recently replaced and i need to install the MC15 license. It was so long ago i don't remember my user name, or password, hence i had to create a new account. I think i have the email address i used to purchase, but it is no longer my email address. I really don't want to upgrade because I'm really happy with MC15. Thank you for any help.
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You could send me your old address and complete name. I'm jimh at jriver.
You can change your address on our Restore Page.
https://wiki.jriver.com/index.php/Restoring_a_License
You may want to upgrade: https://yabb.jriver.com/interact/index.php/topic,135879.0.html
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Trying to install MC31, currently on MC27. Windows 10 64 bit.
Installs ok, and operates on first boot of mC31. but thereafter, when I try to open MC31 it says:
WARNING
Media Center was installed for a different operating system. Please reinstall Media Center.
and it won't open. Reinstalled 5 times- same results. Any Help out there?
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Trying to install MC31, currently on MC27. Windows 10 64 bit.
Installs ok, and operates on first boot of mC31. but thereafter, when I try to open MC31 it says:
WARNING
Media Center was installed for a different operating system. Please reinstall Media Center.
and it won't open. Reinstalled 5 times- same results. Any Help out there?
Make sure the install and application are running with no OS emulation. Sometimes that can get turned on to "help" you.
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I wish I had a clue what running an emulator means or how to fix it. I just wanted to upgrade my version to MC31 so the cd lookups would work. Apparently I am asking the wrong person the wrong way or not enough of an expert to belong to the club... if anyone can translate or help, I'm led to believe this is the place?
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Compatibility mode:
https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-783d6dd7-b439-bdb0-0490-54eea0f45938#ID0EBH=Windows_10
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Hi,
bought a master license in 01.23. I could use the license for MC31 with Linux. Now i installed MC31 on my windows pc and i get the message, that i cannot use the license.
Any idea, what i am doing wrong?
best regards
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That's probably an MC30 license. Install MC30.
Please read this: https://wiki.jriver.com/index.php/Restoring_a_License
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Ran the compatibility troubleshooter in windows, it kept suggesting to use Windows 8. did not work. uninstalled MC27 and 31, then reinstalled 31 thinking that would click it over to W10. No go. So now basically, if I want to use mC31 I have to reinstall every time I want to use it or never close it.
My other PC's seem to be behaving fine on this...
Uninstalled, and tried MC30 . Same stuff. Something in Windows must be at work, Afraid I can't figure it out.
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That's probably an MC30 license. Install MC30.
Please read this: https://wiki.jriver.com/index.php/Restoring_a_License
Yes. I know! But why is it possible to use with MC31 with Linux and not with Win?
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Ran the compatibility troubleshooter in windows, it kept suggesting to use Windows 8. did not work. uninstalled MC27 and 31, then reinstalled 31 thinking that would click it over to W10. No go. So now basically, if I want to use mC31 I have to reinstall every time I want to use it or never close it.
My other PC's seem to be behaving fine on this...
Uninstalled, and tried MC30 . Same stuff. Something in Windows must be at work, Afraid I can't figure it out.
Did you try Microsoft support? Start at Google, ask the question, and add microsoft.com to your search.
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Yes I've tried all the windows troubleshooters I can find, and even updated/reinstalled W10.
I'm thinking everytime I download MC31 it keeps reverting to the last installed version of MC, and a setting in there is telling it to Run the emulator. I tried multiple times deleting MC, but when I go to download the MC31 version the message is always that it is upgrading from an old version(not a new install). Should I delete all the library files as well when I delete? I'm noticing that each time it loads it is reverting to a library list that is from before the upgrade. I have opened MC31 after the upgrade and updated the library to include recent added files, but then of course if I close MC31, it wont reopen, and then when I re-download 31 I am back to those newer files being absent. They were fine in MC27.
Now I'm thinking I either need a "NEW" install of MC31 (not an upgrade from previous version)(how to get that?) or i'm stuck with MC27, and now I have to go somewhere and find a version of that since I deleted it.
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This isn't something that MC is doing. It's Windows. Read more about how that works at microsoft.com.
Make sure you're actually running MC31, not MC30. That would be easy to do. Also that you're not running the install file you downloaded.
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It turns out this PC, although running Windows 10 just fine, will only allow MC 27 or 31 to run in Windows 7 Compatibility mode. No idea why, but it won't load MC27 or 31 in Windows 10 environment or Windows 8.
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Try the 32 bit version of MC. Check your antivirus settings.
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Playlists should be found and used automatically on Windows.
I upgraded from MC23 and MC26 to MC31. Never used MC26 much but now due to the artwork issue I'm on MC31. I really lover using JRiver especially with JRemote!
I like to support JRiver with the different versions but the two items below are something that has caused me to not upgrade several times since they take me time to fix. I'm only a casual user perhaps although we use it every day. It takes me a bit of time to figure out how to do this each time we upgrade.
I'm still trying to get smartlists over from MC23 to MC31 but it seems to convert them to standard playlists. What I am doing is export then import then move them from the imported playlist folder to where they should be. I did notice that it seemed to grab the MC26 playlists which I am grateful for.
Q1: Is there any way I can fix the issue with older smartlists changing to a playlist?
Likewise when I upgrade I always seem to lose my devices (renderers) as listed under playing now.
Q2: Should I be doing the upgrade differently to not have to set up my renderers from scratch?
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I upgraded from MC23 and MC26 to MC31. Never used MC26 much but now due to the artwork issue I'm on MC31. I really lover using JRiver especially with JRemote!
I like to support JRiver with the different versions but the two items below are something that has caused me to not upgrade several times since they take me time to fix. I'm only a casual user perhaps although we use it every day. It takes me a bit of time to figure out how to do this each time we upgrade.
I'm still trying to get smartlists over from MC23 to MC31 but it seems to convert them to standard playlists. What I am doing is export then import then move them from the imported playlist folder to where they should be. I did notice that it seemed to grab the MC26 playlists which I am grateful for.
Q1: Is there any way I can fix the issue with older smartlists changing to a playlist?
Likewise when I upgrade I always seem to lose my devices (renderers) as listed under playing now.
Q2: Should I be doing the upgrade differently to not have to set up my renderers from scratch?
Any time MC major versions are skipped when installing the latest MC (i.e. going from MC 23/26 to MC 31), the best approach is to restore everything from the very last backup (that MC automatically makes) from the prior MC version where everything was exactly as you wanted it (assuming you still have the MC 23/26 folder).
Manually restoring from the previous Major version backup has been nearly infallible. I have given this advice/fix so often, and it works every time... except once (I forget what the issue was in that case). In any case, it is very easy to do and generally only takes a couple minutes (depending on your MC database/library size).
https://wiki.jriver.com/index.php/Library_Backup
https://wiki.jriver.com/index.php/Restore_a_library
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There's a limit of how far back a library can be used to restore. MC24?
In those cases, it might work to restore an MC23 library in MC24, for example, then restore a backup of MC24 to MC31.
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Hi,
I bought M30 just 4 months ago.
I have again to buy jriver to have the latest version ?
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I bought M30 just 4 months ago.
I have again to buy jriver to have the latest version ?
I can't find your license. Please send me an e-mail with your name and address.
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It turns out this PC, although running Windows 10 just fine, will only allow MC 27 or 31 to run in Windows 7 Compatibility mode. No idea why, but it won't load MC27 or 31 in Windows 10 environment or Windows 8.
What "exact" version of Windows are you running and how do you know it's 64 bit?
Anytime I have ever seen a reference to "emulator" and Windows in the same sentence it usually means a conflict in "bitness" of the OS and the app your are trying to run. Example - trying to run a 64bit version of MC on a 32bit version of Windows - that will never fly.
Any info on the OS version would help here.
VP
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sorry to use this link - I can't find a way to start a new message. I have thousands of files, all recorded at different volume levels. Is there any to play them back at an average volume? Search was of no help. Your guidance would be much appreciated. Currently using windows 10 & MC28.
thanks
rhk
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Stupid question probably, but i am curious. I always see discounts for renewing users and I get that.
But for first time purchasers, like say I want to try MC for a couple months, not just 30 days without committing to a full purchase, is there a way to do that? I know it sounds dangerously like a subscription, i know i get that (boooooo) but i am genuinely curious.
Also, i need to retest jriver with android phone syncing to a memory card again. Last time, it could never complete a sync. I had to fall back to my old option.
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pardon my question but how long does the license for 30 run for.
Ive had mine for 8 months I think is there a discount for 31?
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You can use MC30 indefinitely. You can upgrade if you wish. Instructions are in the first post of this thread.
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I am updating to 31 from 27. I have downloaded and tried to install many times but it keeps locking up during install. I am a longtime user and not had this problem. I don't know what to do.
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Try waiting a few hours. Copying a big library could take a long time.
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Sorry for the trouble. I upgraded to MC31 - I think? Normally you send a receipt back to my registered email address - which I normally keep, but I can't find this one from ~ one month ago.. can you resend. Has the normal process changed?
Thanks David Sydney
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You can send yourself your licenses from the Restore Page. Link in first post.
or
Search you mail for buy-button. Check the Spam folder.
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Good day,
I would like to support your wonderfull project and I bought several updates in the past.
However, I still have some problems with Cover Art for a few tracks, where I am unable to find cover art for? I find this very annoying.
I admit that I am not very handy in finding my way in the many possibilities and unable to find the solution.
So I do hesitate to buy further updates.
With kind regards,
Audiot.
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What version?
https://yabb.jriver.com/interact/index.php/topic,136204.0.html
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Hello,
I'm using MC 31 Windows and I've used (upgraded) every year/version since version 19.
On your "purchase" page is stated: "If you previously purchased MC for Mac or Windows, and it is installed and licensed, you will see a reduced price when you purchase a Master License."
But when I try to upgrade to Master License from MC Help menu it ask for full price ($89.98)...
What should be the upgrade price? Can you please help?
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fjcbs,
You have mail.
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fjcbs,
You have mail.
Thank you very much!
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Dear Team JRiver.
I am a Pensioner and as such do not have the funds to constantly purchase for the simple audio functions that I expected from JRiver. Audio mixing has consistently failed from V19.00 to date.
Plus. Whilst I respect the power of your platform, I am also constantly reminded to pay and up-grade.
Can I please ask the team as they know. This also might Boost JR. As a Pensioner Aged 64 - would be nice for J River to assist all of my age that past and could contribute further?
Many thanks
Graham.
Respect to the Team.
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Audio mixing has consistently failed from V19.00 to date.
You could start a thread and describe the problem. Maybe your audio device is set to Exclusive Mode.
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Hello,
I have Media Master license and Media Center 30 30.0.96 installed in my PC. I downloaded and installed Media Center 31 and got message that my Registration Code is invalid. Yet message on the forum says: "This MC31 license will also work with MC30.0.91 or above". Mine is MC30.0.96. What is the problem?
Thank you.
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Hello,
I have Media Master license and Media Center 30 30.0.96 installed in my PC. I downloaded and installed Media Center 31 and got message that my Registration Code is invalid. Yet message on the forum says: "This MC31 license will also work with MC30.0.91 or above". Mine is MC30.0.96. What is the problem?
Thank you.
An MC31 license will work with the last build of MC30.
But an MC30 license won't work with MC31.
You have an MC30 Master License. You can upgrade if you wish.
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Hi,
You send me a discount for an upgrade to MC31 by email, but when i follow the link for upgrade, it ask me a registration code and when i put it (my MC30 registration code), the next page for pay ask me "Media Center 31 Windows
JRiver, Inc.
(Upgrade price.)" ??
How can i have a discount you offer me ?
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Scroll down the page.
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What page are you talking about? At no point do I see the possibility of entering the discount code you sent me ?? At the moment I'm trying to follow the link you sent me by email to obtain an upgrade, but I come across a page that asks me for my registration code, and then once I've done that, sends me to the payment page at the price of $27.98. At no point is there any possibility of entering the discount code you sent me by the same email???
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Scroll down to the bottom of the payment page where you see $27.98. Look for "Coupon".
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Thank you very much, your clarification was necessary (I hadn't seen the bottom of the payment page). ? ;D
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I have my MC31 registration key, but whenever I try to open my MediaCenter 31 Windows installer, I'm told I'm trying to restore a MC license with the wrong version. I tried going to the restore page and entering the key I received when I purchased MC31, but that didn't work, either.
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You may be running MC30 or prior, and not the MC31 install package. Download from JRiver again and run it. Then restore your MC31 license.
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You may be running MC30 or prior, and not the MC31 install package. Download from JRiver again and run it. Then restore your MC31 license.
Got it, thanks.
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When I click the link, I key in my old license code and then get to a page where I have to key in my address and create a login, which I can’t use to avoid having to key in everything next time again.
So with every new JRiver upgrade I key in my data and create a new login (or the same as last time) which I can never use again.
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When I click the link, I key in my old license code
Ctrl-C and Ctrl-V work to copy and paste.
and then get to a page where I have to key in my address and create a login
You just enter a password (any password) so you can retrieve your license in the future.
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Thanks, the copy/paste part was clear, but what exactly should I do next time I get the upgrade mail?
When I click on “windows license” the way is as described above and no way on the whole JRiver site (except the forum) an option to use a login to avoid a new complete fill out…