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More => Old Versions => JRiver Media Center 31 for Mac => Topic started by: HaWi on November 08, 2023, 11:20:51 am

Title: MC31 Crash
Post by: HaWi on November 08, 2023, 11:20:51 am

I have experienced a crash while I was playing and changing the rating. Crash Report and log are attached.
Also, every time I close MC and re-open, all the tabs are on Start and not what they used to be when I closed MC.
Many thanks for any help!

Title: Re: MC31 Crash
Post by: bob on November 14, 2023, 07:18:25 pm

Quote from: HaWi on November 08, 2023, 11:20:51 am

I have experienced a crash while I was playing and changing the rating. Crash Report and log are attached.
Also, every time I close MC and re-open, all the tabs are on Start and not what they used to be when I closed MC.
Many thanks for any help!

The crash is in webkit. What was in MC's main window at the time?

Title: Re: MC31 Crash
Post by: HaWi on November 15, 2023, 10:31:10 am

Thank you , Bob, for looking into this
I had a pane view open

Title: Re: MC31 Crash
Post by: bob on November 15, 2023, 12:31:55 pm

Quote from: HaWi on November 15, 2023, 10:31:10 am

Thank you , Bob, for looking into this
I had a pane view open

Can you think of any reason it would be trying to do a web based view?
Any other windows or views open at the same time that would be doing a web access?

Title: Re: MC31 Crash
Post by: HaWi on November 16, 2023, 10:58:20 am

I might have had JRemote open. Could that be it?

Title: Re: MC31 Crash
Post by: bob on November 16, 2023, 02:41:59 pm

I don't think so but I'm not sure

Here is the pertinent info from the log:

Code: [Select]

0069464: 140704574444352: General: CMainUIWnd::SetMCView: Start
0069465: 140704574444352: General: CMainUIWnd::SetMCView: View info name: New Tab
0069465: 140704574444352: General: CMainUIWnd::ShowUI: Start
0069465: 140704574444352: General: CMainUIWnd::ShowUI: Finish (0 ms)
0069465: 140704574444352: General: CMainUIWnd::SetMCView: Hiding old view
0069465: 140704574444352: General: CMainUIWnd::SetMCView: Creating new view
0069465: 140704574444352: General: CMCViewContainerWnd::Create: Start
0069465: 140704574444352: General: CMCViewContainerWnd::Create: Creating window
0069465: 140704574444352: General: CMCViewContainerWnd::Create: Initializing
0069466: 140704574444352: General: CViewHeaderWnd::Initialize: Start
0069469: 140704574444352: General: CViewHeaderWnd::Initialize: Finish (3 ms)
0069469: 140704574444352: General: CMCViewContainerWnd::Create: Finish (3 ms)
0069480: 140704574444352: General: CMainUIWnd::SetMCView: Loading view
0069480: 140704574444352: General: CMainUIWnd::SetMCView: Finishing view creation
0069482: 140704574444352: General: CMainUIWnd::SetMCView: View creation time: 18.147
0069482: 140704574444352: General: CMainUIWnd::ShowUI: Start
0069482: 140704574444352: General: CMainUIWnd::ShowUI: Finish (0 ms)
0069483: 140704574444352: General: CMainUIWnd::Resize: Start
0069483: 140704574444352: General: CMainUIWnd::ShowUI: Start
0069483: 140704574444352: General: CMainUIWnd::ShowUI: Finish (0 ms)
0069492: 140704574444352: General: CMainUIWnd::ShowUI: Start
0069492: 140704574444352: General: CMainUIWnd::ShowUI: Finish (0 ms)
0069492: 140704574444352: General: CMainUIWnd::Resize: Finish (9 ms)
0069492: 140704574444352: General: CMainUIWnd::ShowUI: Start
0069492: 140704574444352: General: CMainUIWnd::ShowUI: Finish (0 ms)
0069492: 140704574444352: General: CMainUIWnd::ShowUI: Start
0069492: 140704574444352: General: CMainUIWnd::ShowUI: Finish (0 ms)
0069492: 140704574444352: General: CMainUIWnd::SetMCView: View show / update time: 10.213
0069492: 140704574444352: General: CMainUIWnd::SetMCView: Finish (28 ms)
0069797: 140704574444352: General: JRWebWnd::OnTerminate: Start
0069797: 140704574444352: General: JRWebWnd::OnTerminate: Sending destroy command
0069797: 140704574444352: General: JRWebWnd::OnTerminate: Closing window
0069797: 140704574444352: General: JRWebWnd::OnTerminate: Finish (0 ms)

Looks like it crashed after the terminate.
The main thread appears to be processing a web event after the web window is terminated.
Can you make it happen consistently?

Title: Re: MC31 Crash
Post by: HaWi on November 17, 2023, 04:28:48 pm

Thanks, Bob. I can't really reproduce it. It happens very rarely. Next time I'll collect more data.

Title: Re: MC31 Crash
Post by: swcng2001 on January 05, 2024, 04:30:17 pm

hello,

I've experienced similar crashes on different iMacs (one running 13.5.2 and the other 11.7.10). I am attaching the latest crash report running on 13.5.2.

I had just performed some Tag editing with MC and it crashed after I played a couple of tracks while browsing through Artists.

Unfortunately, I did not have logs turned on in MC, but am including the MacOS log in case it helps.