INTERACT FORUM
Networks and Remotes => Remotes => Topic started by: john h on January 19, 2025, 03:10:50 pm
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Hello,
I have both a new iPhone 16 and a new iPad 10th Gen. My old iPhone and iPad connected to MC 32 through JRemote with no problems.
After transferring the old devices to the new ones, I can't get JRemote to connect to MC32 with either of the new devices.
I've searched pretty extensively on the wiki and this forum, and I understand that this is often due to a firewall or router issue. However, I'm hoping that there may be a setting that can be tweaked here. Here's a summary of the work and results:
* I reset the modem/router, the laptop that runs MC32, and repowered the iPHone and iPads
* I confirmed the iPhone and iPad are logged into the same network, and disabled data to ensure that the devices are using the network.
* My old iPad still connects fine to MC32. It's the new iPhone and iPad that won't connect.
* I checked the Windows firewall settings for MC32 and confirmed they allow access. I also tried disabling Windows firewall entirely as well as the firewall on the router, and still couldn't connect.
* I tried resetting the Access Key and the new access key continues to work with the old iPad, but not with either the new iPhone or iPad.
* When trying to connect using the Access Key, I continuously received a message that "Could not connect (The internet connection appears to be offline)."
* I tried activating the Port Forwarding for the iPhone on the port used by JRemote. This resulted in one change: when trying to connect, the second message for "connecting to IP" changed from "The internet connection appears to be offline" to "Timed out." I attached a screenshot below.
* I tried connecting using the iPhone via Panel/browser, and it successfully connected to JRiver on the iPhone's browser.
* I disconnected the VPN on both the iPhone and the iPad.
Given that the old iPad is still connecting OK, my thought is that this isn't a firewall issue but more likely a setting on the new devices? Has anyone else encountered anything similar?
Thank you for any guidance and I'm happy to provide more information.
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This is the third post today about this. I wonder if Apple changed something in the latest iOS update to somehow break this.
Other ongoing thread: https://yabb.jriver.com/interact/index.php/topic,140415.0.html
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Thank you, AwesomeDonkey. I'll let the other posters know I have the same problem. Hopefully if others are encountering the same issue there may be a fix, I can't get the new devices to connect.
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If Media Center is running on a Mac, this is something to check and make sure it's allowed otherwise JRemote won't work: https://yabb.jriver.com/interact/index.php/topic,140447.0.html
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Hi,
I have the same problem
Yesterday i tried to use jremote on my iphone 11 with the last ios 18.2.1 and i have a error message
the problem no coming about ios, i explain
I have 2 iphones Xr and 11, both use the last ios version but one use 3.42 jremote and other 3.43 jremote
I use JRiver 33 on macbook and windows 10
with 3.42 jremote : working
with 3.43 jremote : No working (it said could not connect (the internet connection appears to be offline
I tried with acces key and ip adress, the result is the same
do you have a solution ?
How comeback with 3.42 or 3.41 jremote version ?
Thanks
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https://yabb.jriver.com/interact/index.php/topic,140483.msg974053.html#msg974053
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as i said
I have 2 iphones Xr and 11, both use the last ios version 18.2.1, but one use 3.42 jremote and other 3.43 jremote
I use JRiver 33 on macbook and windows 10
with 3.42 jremote : working fine
with 3.43 jremote : No working (it said could not connect (the internet connection appears to be offline
since i put 3.43 on my iphone i can't connect jremote
why we are 3 persons with this problem on this forum?
https://yabb.jriver.com/interact/index.php/topic,140483.msg974053.html#msg974053
on my iphone i don't have local network selection on app jremote
do you can testing please ?
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This is the third post today about this. I wonder if Apple changed something in the latest iOS update to somehow break this.
This is my guess. Or broke something.
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Locking this thread now. I suspect an iOS or VPN problem.
Please read and reply here:
https://yabb.jriver.com/interact/index.php/topic,140488.msg974385.html