INTERACT FORUM

Networks and Remotes => Media Network => Topic started by: The Great on January 29, 2025, 02:54:01 pm

Title: JRemote cant connect
Post by: The Great on January 29, 2025, 02:54:01 pm
Could somebody please tell me why I cannot connect JRemote to my MC 32 all of a sudden? I have tried everything: reset the access key, tried with ip adresse but nothing works. Windows 11
Title: Re: JRemote cant connect
Post by: JimH on January 29, 2025, 03:06:47 pm
https://yabb.jriver.com/interact/index.php/topic,140488.0.html
Title: Re: JRemote cant connect
Post by: The Great on January 29, 2025, 03:34:36 pm
Quote from: JimH on January 29, 2025, 03:06:47 pm
https://yabb.jriver.com/interact/index.php/topic,140488.0.html
Ohh I cannot find any solutions there. Is there a way to get the previous JRemote app? My life is worth nothing witout jRremote
Title: Re: JRemote cant connect
Post by: bob on January 29, 2025, 03:45:59 pm
Quote from: The Great on January 29, 2025, 03:34:36 pm
Ohh I cannot find any solutions there. Is there a way to get the previous JRemote app? My life is worth nothing witout jRremote
Apple doesn't allow going backwards on Apps.
Post a screenshot of the diagnostic returned by the connection attempt on JRemote.
Title: Re: JRemote cant connect
Post by: The Great on January 29, 2025, 04:04:05 pm
Quote from: bob on January 29, 2025, 03:45:59 pm
Apple doesn't allow going backwards on Apps.
Post a screenshot of the diagnostic returned by the connection attempt on JRemote.
Title: Re: JRemote cant connect
Post by: JimH on January 30, 2025, 01:14:42 am
The 192 address is your local one. 

Are you sure the server is using port 52199?  Check in Media Network settings.

Did you allow MC33 in Apple's "privacy" settings?
Title: Re: JRemote cant connect
Post by: The Great on January 30, 2025, 11:19:04 am
Thank you for trying to help me.

"The 192 address is your local one" - meaning?
The port number is right
I have searched the privacy settings on my iPhone but what should I look for?
Title: Re: JRemote cant connect
Post by: Awesome Donkey on January 30, 2025, 11:37:04 am
Local network access.

https://yabb.jriver.com/interact/index.php/topic,140488.0.html

There's a chance you may have to wait until a JRemote update is released from the beta channel.
Title: Re: JRemote cant connect
Post by: The Great on January 30, 2025, 12:21:06 pm
So there is hope ...

How long do you think i will have to live without JRemote?
Oh - how will I know when the JRemote update is ready?

Thanks again
Title: Re: JRemote cant connect
Post by: bob on January 30, 2025, 01:01:49 pm
Quote from: The Great on January 30, 2025, 12:21:06 pm
So there is hope ...

How long do you think i will have to live without JRemote?
Oh - how will I know when the JRemote update is ready?

Thanks again
Please delete the existing JRemote and re-download it from the App store (write down your settings, they will be deleted).
If that still doesn't show the local network switch in JRemote settings and it still doesn't allow local network support please respond here.
Title: Re: JRemote cant connect
Post by: The Great on January 30, 2025, 01:27:41 pm
Thanks Bob. I just followed your instructions but sadly with the same result as mentioned earlier on. The key i reset, the iPhone is restarted .. and so on and so on. No luck in trying to connect with the ip adress either
Title: Re: JRemote cant connect
Post by: bob on January 30, 2025, 01:52:26 pm
Quote from: The Great on January 30, 2025, 01:27:41 pm
Thanks Bob. I just followed your instructions but sadly with the same result as mentioned earlier on. The key i reset, the iPhone is restarted .. and so on and so on. No luck in trying to connect with the ip adress either
Just sent you a PM.