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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Alweb on March 01, 2006, 11:13:11 am

Title: 11.1.133 Run / Uninstall Issue
Post by: Alweb on March 01, 2006, 11:13:11 am
 ?
Hi

MC 11.1.133 donīt install. After show de plugin install screen,  it close and nothing does happen.
Need I uninstall previous version (11.1.111)?
I have Custom resources, like portuguese translation installed with language.txt, etc. Need I remove it previously?
Tks.

Alweb
Title: 11.1.133 Run / Uninstall Issue
Post by: JimH on March 01, 2006, 11:14:32 am
Quote from: Alweb on March 01, 2006, 11:13:11 am
I have Custom resources, like portuguese translation installed with language.txt, etc. Need I remove it previously?
No.

Check this thread for install problems:
http://yabb.jriver.com/interact/index.php?topic=24031.0
Title: 11.1.133 Run / Uninstall Issue
Post by: Alweb on March 01, 2006, 12:02:57 pm
JimH
tks... I look this thread, and the threads about install problems, but donīt works.
- I stop all anty-spy (MS Anti-spy).
- I stop AVG-Antivirus
- I shutdown all unnecessary programs with task manager, like IE, Outlook, Printer softwares, scanner soft, Database soft, remote desktop programs, etc.
- I verify all real-time programs, like: anti-span, anti-popup, anti-spy, firewall, etc, and nothing was more running.
- I clear temporary IE files/History/Cookies
- I Clear  all my temp files in user temp directory
Nothing happens.
- I uninstall MC.
- delete JRiver directory
- reboot my computer
- Install MC
It works, but now, it donīt start: nothing happens when I try start the program.
Previously I never had problems with install.
I donīt know what I can doing now. Can you help me?

Tks!

Alweb
Title: 11.1.133 Run / Uninstall Issue
Post by: LonWar on March 01, 2006, 12:08:29 pm
Quote from: Alweb on March 01, 2006, 12:02:57 pm
JimH
tks... I look this thread, and the threads about install problems, but donīt works.
- I stop all anty-spy (MS Anti-spy).
- I stop AVG-Antivirus
- I shutdown all unnecessary programs with task manager, like IE, Outlook, Printer softwares, scanner soft, Database soft, remote desktop programs, etc.
- I verify all real-time programs, like: anti-span, anti-popup, anti-spy, firewall, etc, and nothing was more running.
- I clear temporary IE files/History/Cookies
- I Clear  all my temp files in user temp directory
Nothing happens.
- I uninstall MC.
- delete JRiver directory
- reboot my computer
- Install MC
It works, but now, it donīt start: nothing happens when I try start the program.
Previously I never had problems with install.
I donīt know what I can doing now. Can you help me?

Tks!

Alweb


That sounds familliar.... Do you get this error when uninstalling?

RUNDLL

An exception occured while trying to run "c:\documents and sttings\User\Local Settings\Temp\JRMediaUninstall.dll", UninstallMC "C:\Program Files\JRiver\Media Center 11\JRMediaUninstall.exe"


http://yabb.jriver.com/interact/index.php?topic=32305.0

I'm having the same problem
Title: 11.1.133 Run / Uninstall Issue
Post by: Alweb on March 01, 2006, 12:20:48 pm
Iamjustagamer
Tks for response!
Really, when I uninstall MC I had this problem: system returns this error.
After uninstall, before I look JRiver directory and the JRShellExt.dll was not deleted. I try delete it and donīt works. I can delete it only after reboot.
But after new install it also donīt works.

PS:
Now I download the previous version (131) and install it.
And It works! >:(

Alweb
Title: Re: 11.1.133 Run / Uninstall Issue
Post by: Matt on March 01, 2006, 12:45:36 pm
We're looking into this now.  Thanks.
Title: Re: 11.1.133 Run / Uninstall Issue
Post by: LonWar on March 01, 2006, 12:48:52 pm
Quote from: Matt on March 01, 2006, 12:45:36 pm
We're looking into this now.  Thanks.

Ok, 131 does install..... Did you ever have audioscrobbler installed?
I think this may be a problem with the uninstallation of that plugin.....


Matt...

I have did a full uninstall, removed registry entries, but when 131 opens, it says that Plugin Audioscrobbler cannot be created.
When I goto the plugin section, it still lists the Audioscrobbler plugin??? odd, and you cannot uninstall it..... I have comepletely deleted the plugin folder.


Title: Re: 11.1.133 Run / Uninstall Issue
Post by: LonWar on March 01, 2006, 06:51:59 pm
Well this fixed the problem:

14. Fixed: On machines where a language was never selected, MC could fail to run or uninstall.

Thanks Matt!!

Now, I still seem to have the Audioscrobbler lugin installed... I figured the uninstall and reinstall would have gotten rid of this....
If I click on Uninstall from within MC it says can't find interface plugin...... How can I kill this **Insert a bunch of nasty words** plugin?

Thanks guys.
Title: Re: 11.1.133 Run / Uninstall Issue
Post by: Matt on March 01, 2006, 07:03:46 pm
Look here: (where legacy-style plugins are installed)
HKEY_LOCAL_MACHINE\SOFTWARE\JRiver\Media Jukebox\Plugins\Interface
Title: Re: 11.1.133 Run / Uninstall Issue
Post by: LonWar on March 01, 2006, 07:23:55 pm
Quote from: Matt on March 01, 2006, 07:03:46 pm
Look here: (where legacy-style plugins are installed)
HKEY_LOCAL_MACHINE\SOFTWARE\JRiver\Media Jukebox\Plugins\Interface

Thanks Matt.

But I only have Library Server, Tivo and UPnP

I tries searching the registry but cannot find anything. I just want to get rid of it....

Thanks,
Title: Re: 11.1.133 Run / Uninstall Issue
Post by: LonWar on March 02, 2006, 08:38:11 am
Quote from: Matt on March 01, 2006, 07:03:46 pm
Look here: (where legacy-style plugins are installed)
HKEY_LOCAL_MACHINE\SOFTWARE\JRiver\Media Jukebox\Plugins\Interface

Any other ideas?

Thanks,
Title: Re: 11.1.133 Run / Uninstall Issue
Post by: LonWar on March 02, 2006, 02:16:10 pm
I got it...

I was looking for the Plugin under MediaCenter, not MediaJukebox.....

Doh!