INTERACT FORUM

More => Old Versions => Media Center 12 (Development Ended) => Topic started by: fdgsdfg on October 02, 2007, 08:20:11 pm

Title: pix01.com email from pixie
Post by: fdgsdfg on October 02, 2007, 08:20:11 pm

Hi there,

How long should it take for me to receive my login and pwd info email fm Pixie after I posted?  I want to take some photos down that should not be posted publicly. 

It's been about 15 minutes; I used a valid email address when I posted; the Pixie email is not in my spam folder; and it's not in my trash.

Thanks.

Title: Re: pix01.com email from pixie
Post by: JimH on October 02, 2007, 08:48:40 pm

It takes about a minute.  If it doesn't arrive, your e-mail is probably being filtered by your e-mail program or your ISP.  Hotmail.com seems to dump JRiver e-mail.  You could try another e-mail account.  gmail.com, for example.

Title: Re: pix01.com email from pixie
Post by: fdgsdfg on October 02, 2007, 09:09:35 pm

OK.  That's fine going forward, but how can I take down the gallery posted using my hotmail address that Pixie can't reach?

Thanks.

Title: Re: pix01.com email from pixie
Post by: JimH on October 02, 2007, 09:26:58 pm

Try logging into your pix01 account.  You can see your albums and manage them.

Title: Re: pix01.com email from pixie
Post by: fdgsdfg on October 02, 2007, 09:39:13 pm

How can I login if the Pixie email can't be received at the hotmail account I designated?

1) I sent a gallery to pix01 using MC 12.  I used a hotmail address.  I want to take the gallery down.  I cannot take the gallery down unless I can login.  I cannot login b/c Pixie can't send messages to hotmail addresses.

2) I set up a second gallery using gmail.  The Pixie email was received and I can login.  However, I cannot use my gmail login to remove my hotmail gallery (see No. 1 supra).

How can I take down the "hotmail gallery"?

Thanks.

Title: Re: pix01.com email from pixie
Post by: DarkPenguin on October 02, 2007, 10:08:46 pm

Go to pix01.com and login.

Title: Re: pix01.com email from pixie
Post by: fdgsdfg on October 03, 2007, 05:52:07 am

"Sign in is not enabled. Check your last email from Pixie to enable Sign in then, try again."

Title: Re: pix01.com email from pixie
Post by: JimH on October 03, 2007, 06:29:31 am

Quote from: LaneNem on October 03, 2007, 05:52:07 am

"Sign in is not enabled. Check your last email from Pixie to enable Sign in then, try again."

You have to activate once.  Please try a non-hotmail account or contact Microsoft to report the problem.

We'll remove the gallery later today.

Title: Re: pix01.com email from pixie
Post by: bob on October 03, 2007, 09:40:55 am

Please PM me your hotmail address and gallery name. I'll remove the gallery and check the mail logs to see if the email was delivered.

Title: Re: pix01.com email from pixie
Post by: fdgsdfg on October 03, 2007, 07:52:35 pm

PM sent

Title: Re: pix01.com email from pixie
Post by: fdgsdfg on October 04, 2007, 01:04:49 pm

Any progress?

Title: Re: pix01.com email from pixie
Post by: bob on October 09, 2007, 12:15:21 pm

Sorry, not yet. I've got a long list and it's not quite at the top :(