INTERACT FORUM
Devices => PC's and Other Hardware => Topic started by: haggis999 on May 11, 2013, 03:32:03 pm
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My primary computer is a Dell Precision Workstation T7500, which has plenty of horsepower and has no problem playing Blu-ray and DVD rips via MC 18. However, the same media files are unplayable on my Samsung Chronos 7 laptop. The video image appears in slow motion and out of sync with the audio. The key specs of this laptop are shown below. Is this machine too underpowered to play such files or might I have some inappropriate settings in MC?
David
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Processor
Intel® Core™ i7 Processor 2675QM (2.20GHz, 6 MB L3 Cache)
Memory
8GB DDR3 System Memory at 1333MHz (on BD 4GB + 4GB x 1)
Graphic
AMD Radeon™ HD6750M (PowerXpress)
1GB GDDR5 (Ext. Graphic)
Main Chipset
Intel HM65
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Try setting Video to Red October Standard.
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I'm already using that setting. I've also tried hardware acceleration both on and off.
David
EDIT: Cyberlink PowerDVD 10 plays my DVD files without any problem and Windows Media Player can handle my Blu-ray rips to MKV (though the FLAC audio doesn't work), so my laptop's graphics hardware is not the source of my problem. It's just MC 18 that's choking on these files.
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If Cyberlink PowerDVD 10 can play my DVD files without any problem and Windows Media Player can handle the video contained in an MKV rip of a Blu-ray disc, does that not mean MC 18 should also be able to play such files on the same machine?
The fact that MC plays these video files in slow motion and out of sync with the audio suggests to me that there must be some sort of MC configuration problem on my laptop. I would be very grateful for any advice on this topic.
David
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When you are playing them, are you playing to an external monitor, or the laptop's screen?
Those specs should be fine for ROST, and might even be enough for HQ mode. I'm thinking it is a GPU driver issue...
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The problem occurs on the laptop screen and it's just the same if I connect the laptop via HDMI to my HDTV.
David
EDIT: Given that the laptop works properly with other DVD/BD software, does that not indicate that the graphics driver is OK?
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EDIT: Given that the laptop works properly with other DVD/BD software, does that not indicate that the graphics driver is OK?
No. That means essentially nothing. Different software can use (and push) the GPU in different ways. Plus, they could have make-specific workarounds built in.
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Are you playing directly from disc? Or rips to hard drive?
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I tried rips of DVD and Blu-ray, plus one of the original DVDs. The problem affected all of them
David
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I tried rips of DVD and Blu-ray, plus one of the original DVDs. The problem affected all of them
Something else is certainly going on then.
What is Options > Audio set to?
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I would also check the manufacturer's support page for Video card drivers and sound device drivers.
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Options > Audio in MC 18 is set to use Direct Sound, no DSP and no bitstreaming. Are there any other settings that might affect performance?
I'll check on the Samsung site for any driver updates.
David
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Options > Audio in MC 18 is set to use Direct Sound
This won't impact performance, but it should probably be set to WASAPI unless your audio hardware is terribly brain-dead.
This doesn't sound like a performance problem to me, per say. It sounds like something is broken. A Sandy Bridge CPU should certainly handle video playback without issue in Red October Standard. A couple other things to check from inside MC:
1. Does it make any difference with Options > Video > VideoClock on or off?
2. Is Options > Video > Display Settings > Automatic Display Settings enabled?
I don't think it is likely to be either of those things, but they're worth checking.
Far more likely are:
1. Drivers (laptop GPU drivers are a steaming pile of fail).
2. Whatever on-the-fly DRM stripping daemon you are using is going sideways (AnyDVD or whatever).
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All the drivers are up to date on my machine. The VideoClock setting makes no difference. The Auto display settings has been enabled.
You'll have to explain what you mean by an "on-the-fly DRM stripping daemon".
David
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All the drivers are up to date on my machine. The VideoClock setting makes no difference. The Auto display settings has been enabled.
The Auto Display function is an advanced setting. Try with it off.
You'll have to explain what you mean by an "on-the-fly DRM stripping daemon".
MC cannot decrypt encrypted BluRay and DVD on its own. So, to play essentially any commercial DVD or BluRay, you need to have an application that decrypts the disc. The most common one is AnyDVD HD.
If that application is messed up, it'll break all disc-based playback (probably including rips).
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Did you try both Red October Standard and HQ?
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A while back, I was advised to install AnyDVD on my desktop PC in order to watch commercial Blu-ray discs but it didn't seem to be required when playing a BD rip done with MakeMKV. I never installed AnyDVD on my laptop, as it has a DVD drive rather than a BD drive. It's now been installed but has made no difference to my problem.
Turning off 'Options > Video > Display Settings > Enable Automatic Display Settings changing' also makes no difference.
So far, all testing on my laptop has been done using Red October Standard. I've just tried HQ and I get no video image at all.
David
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A while back, I was advised to install AnyDVD on my desktop PC in order to watch commercial Blu-ray discs but it didn't seem to be required when playing a BD rip done with MakeMKV. I never installed AnyDVD on my laptop, as it has a DVD drive rather than a BD drive. It's now been installed but has made no difference to my problem.
That's correct. MakeMKV uses VLC Player to strip out the DRM on the BluRay discs. Rips you make there aren't crapified, and AnyDVD isn't needed.
So, this applies to essentially all video, then...? If it is happening with MKV files ripped from BluRay or DVD.
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Yes, I haven't yet found any flavour of video originating from a DVD or a BD that will play properly via MC on this laptop.
David
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Do they play in WMP?
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Do they play in WMP?
As I mentioned a while back in this thread, Windows Media Player can handle my Blu-ray rips to MKV (though the FLAC audio doesn't work).
David
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Yes, I haven't yet found any flavour of video originating from a DVD or a BD that will play properly via MC on this laptop.
David
Gotta be a driver problem.
Probably the GPU.
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So, in WMP, the video plays, but the audio doesn't?
Sorry if I'm asking you to repeat yourself. I don't read every post in every thread before I post.
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So, in WMP, the video plays, but the audio doesn't?
Sorry if I'm asking you to repeat yourself. I don't read every post in every thread before I post.
It's OK, I wasn't having a dig at you. I'm well aware you make a humongous number of forum posts (for which I am very grateful) :).
I did some Googling about the FLAC audio not playing and it appears to be a common issue with MKV files, unless you are using MC.
David
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Gotta be a driver problem.
Probably the GPU.
If you are correct then that's a bit of a pain, as I doubt if Samsung are going to create a new driver just for me!
Just out of interest, I plan to install MC 18 tomorrow on an older and less powerful laptop just to see if a different on-board graphics chip will play these files properly.
David
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If you are correct then that's a bit of a pain, as I doubt if Samsung are going to create a new driver just for me!
AMD now releases Radeon drivers directly for mobile GPUs. They don't work on all laptops, but you can try it.
http://support.amd.com/us/gpudownload/Pages/index.aspx
You could also try:
1. Uninstall the Sony provided GPU drivers completely.
2. Reboot. Let Windows install the default drivers.
3. Reboot again. (NOTE: DO NOT SKIP ANY OF THE REBOOT STEPS)
4. Try it out. Does it work? Is it different?
5. Install the Sony provided drivers again.
6. Reboot.
7. Try again.
I'm not sure that's the problem, but it isn't a widespread issue, and that machine should be plenty powerful enough for Red October Standard. It works on Atoms, much less Sandy Bridge Core i5s (even mobile ones). So, the core answer to your question is: No. It isn't too underpowered. There's something else wrong.
You could try uninstalling MC (choosing the option to remove all settings) and reinstalling, and start with default settings if you want to confirm you didn't mess something up. Make a Library Backup first (the Library Backup also contains all the settings, so you can always restore them later if it doesn't help).
Other potential problems could be:
1. Disk trouble (do CHKDSK for errors).
2. Incredibly slow disk access (is the stuff on a USB or Network drive that might be flaky)?
3. Failing hardware (a bad GPU could result in stuff like that). Does Theater View work right? Does the machine pass a test in 3DMark?
4. Some conflicting piece of software (maybe anti-virus or other security software)?
None of those are likely candidates (I think the GPU driver is much more likely), but they're possible.
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Thanks for that. Those sound like some good suggestions. I will give them a try tomorrow as it's now approaching midnight here in the UK.
David
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I'm sorry for your trouble, but its an interesting problem ::).
I searched for a few things myself, whether there are similar problems reported on other forums or whether this issue came out some of the reviews which was not the case.
I tried to find whether this laptop has a dual GPU setup and whether it could incorrectly be using the intel one, I don't tihnk is has so that's not the case either.
Things I can think of you could try,
- Rerun the Windows Experience Index: what scores are the graphics getting?
- Check Device Manager, whether there are yellow icons for unknown devices and check the version and manufacturer of the graphics driver.
What I don't quite get (but I didn't look into it either) is what Sony has to do with your GPU driver? Doesn't the AMD driver work?
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Laptop vendors typically provide all drivers for their systems. In the past, there were no chipset vendor provided drivers that worked (AMD and Nvidia's drivers were only for desktop cards).
This is slowly changing now, but it is still true for many notebook GPUs.
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That's right, but its a Samsung Chronos Series 7, I still don't get what Sony has to do with that ?
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That's right, but its a Samsung Chronos Series 7, I still don't get what Sony has to do with that ?
Read Samsung.
Remembered Sony.
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Bourbon taking its toll? :P
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I don't think it was bourbon. If I'm reading Glynor's photo correctly, there isn't enough cheese on his pizzas...
Haven't had time yet to fool around with drivers, but the Windows Experience Index results are:
Graphics - 5.9
Gaming Graphics - 6.2
David
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Bourbon taking its toll? :P
Stay thirsty, my friend.
Stay thirsty.
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AMD now releases Radeon drivers directly for mobile GPUs. They don't work on all laptops, but you can try it.
http://support.amd.com/us/gpudownload/Pages/index.aspx
You could also try:
1. Uninstall the Sony Samsung provided GPU drivers completely.
2. Reboot. Let Windows install the default drivers.
3. Reboot again. (NOTE: DO NOT SKIP ANY OF THE REBOOT STEPS)
4. Try it out. Does it work? Is it different?
5. Install the Sony Samsung provided drivers again.
6. Reboot.
7. Try again.
I tried getting a driver direct from AMD but was told that it was incompatible with my machine and should get my driver from the notebook manufacturer instead.
With regard to your second option of deleting the current GPU driver and letting Windows find a suitable driver automatically, is there any risk that I end up with a blank display (which would make it slightly difficult to browse for the original Samsung driver)?
David
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Windows should in theory always display a deskop, in 640x480 if it has to, but a desktop nonetheless :P.
I've not recently seen it, but I guess it can't be 100% guaranteed it will always display a desktop, but the risk is really low.
Your Windows Experience Index looks good to me, I'm not sure how fast that mobile GPU is but its faster than my work laptop which has a lower score (and played fine in RO Standard).
PS. That cheeseless pizza is actually a raw steak ;).
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Windows should in theory always display a deskop, in 640x480 if it has to, but a desktop nonetheless :P.
I've not recently seen it, but I guess it can't be 100% guaranteed it will always display a desktop, but the risk is really low.
Your Windows Experience Index looks good to me, I'm not sure how fast that mobile GPU is but its faster than my work laptop which has a lower score (and played fine in RO Standard).
PS. That cheeseless pizza is actually a raw steak ;).
I guess that the worst case would be having to run Windows in Safe Mode, and I suspect that mode uses a basic Windows graphics driver rather than any dedicated driver for my GPU chip. I will give it a go...
Is raw steak the food of choice for American technophiles? Here in the UK, we apply a little heat before eating our steaks and a side of beef is considered slightly too large for a single mouthful. However, I guess Glynor gets very cold up there in Bar Harbor... :)
David
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This should give you a little background info into 'Glynor and his steak (https://yabb.jriver.com/interact/index.php?topic=76539.0)'. ;D
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Thanks for that. All is now clear on the steak front!
I have just completed the following sequence:
- Uninstalled and deleted the existing Samsung graphics driver for my Radeon HD6750M chip
- Rebooted to let Windows install default drivers
- Windows reported that driver installation had failed
- Drank a cup of tea and stared at screen with a furrowed brow...
- Gave up and re-downloaded the driver from Samsung
- Installed new driver
- Everything now back as it was (including my video problems with MC 18)
If I play an MKV file (with FLAC audio) via MC, both the video and audio are poor. Nothing is in synch. The picture is sometimes in slow motion and sometimes stutters. The audio works for part of the time but then degenerates into indecipherable static. DVDs are not nearly so bad. A VOB file taken straight off a commercial DVD suffers mainly from a lack of lip synch.
David
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Confirm the version you're using. 18.0.187 is now current.
Use Red October Standard, not HQ, until it's working.
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I'm on 18.0.175 and 'Check for updates' tells me I'm on the latest version...
David
EDIT: I've just found the later version. Will try it out asap.
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I'm on 18.0.175 and 'Check for updates' tells me I'm on the latest version...
David
Check for updates doesn't always pull the latest build (unless you enable this option), because they release new builds so often that it'd be annoying.
The latest build is always stickied to the top of the main board here on Interact.
The current one is 187, released today.
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It failed to install the generic VGA driver?
Something is broke. That shouldn't happen. Ever.
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I've just tried 187 and it seems to be just the same.
David
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Have you tried Samsung support?
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It failed to install the generic VGA driver?
Something is broke. That shouldn't happen. Ever.
I might not have remembered the exact details correctly. I was in VGA mode but I definitely got a message that some flavour of driver had not been successfully installed automatically by Windows.
Samsung Support helped me find the normal driver after I had deleted it and I mentioned the problem with video playback via MC. However, it didn't generate any useful response.
Got to go out now for 2 hours. Will check back later.
David
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I don't think you replied to glynor's comment about anti-virus causing a problem. Disabling may not be enough.
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I should note... I still have one of those steaks squirreled away in the deep freezer.
The avatar will stay until it is gone.
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I don't remember any squirrels as part of that transaction....
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I don't think you replied to glynor's comment about anti-virus causing a problem. Disabling may not be enough.
I'm currently working through glynor's checklist. Chkdsk found no problems. I've downloaded 3DMark and have selected the option to run all tests. Everything was running very smoothly until I got to Fire Strike, which is currently playing at only about 1.5 fps.
David
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3DMark Results:
Ice Storm - 24003
Cloud Gate - 3592
Fire Strike - 399
There was also a message that my graphics driver is not approved.
David
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Just out of interest, I also ran the 3DMark tests on my Dell Precision Workstation T7500, which is fitted with an NVidia Quadro FX 1800 (described by NVidia as a mid-range professional graphics card).
Ice Storm - 53649
Cloud Gate - 4572
Fire Strike - Did not run (the FX 1800 is apparently not compatible with DirectX 11)
Just like my laptop, there was also a message that my graphics driver is not approved (though the 3DMark explanation implies that this is not particularly important).
The difference between my desktop and laptop results is not quite as great as I expected, which suggests that my laptop puts in a pretty decent performance in the graphics department.
David
EDIT: I am increasingly of the view that my problems are due to Media Center not working effectively with the AMD Radeon HD6750M GPU and that a fix can only come from JRiver. So far, I have failed to find any other software that has any difficulty with this chip. I would therefore appreciate comments from the MC design team on this issue.
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I'm afraid I'm at a loss.
Did you try to uninstall your anti virus software? We've seen cases where disabling it wasn't enough so its worth checking.
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Yes, my AVG antivirus software has been uninstalled, followed by a reboot.
David
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I've now tried running MC 18 on a 5 year old Windows XP laptop. It is also unable to play a VOB file taken from a commercial DVD without obvious lip synch issues, though I have not yet tried uninstalling the anti-virus software on this machine.
David
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I'm afraid I'm at a loss.
I am as well. Sorry...
It is quite suspicious that the default VGA drivers seemed to fail, but other than that I'm not sure at all what to make of it.
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I've seen Nvidia cards not performing in certain games due to their power settings set to adaptive, while with other games this setting had no effect. Obviously grasping at straws here but could it be something similar with that mobile AMD card, that MC somehow doesn't trigger the card to throttle up?
With GPU-Z you can log in the background to a file. I've done that to troubleshoot a heat issue on my own system. If you log stuff like memory and GPU frequencies, GPU load, you could possibly find out more about what is going on.
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The fact that my older laptop also failed to run properly with MC18 videos suggests that it is not an AMD-specific issue. The GPU in this older laptop is an NVidia GeForce 8400M G.
Before investigating unfamiliar tools such as GPU-Z, I might have another go at trying to run with the default VGA drivers. As previously mentioned, I hit some issues during my first attempt to follow glynor's instructions on how to do this. Perhaps I'm the one who needs more cheese...
David
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I've not commented on your other laptop as it might be another issue altogether; lets tackle one thing at a time. About that vob, it depends (among other things) on the source, whether its interlaced or not and how it was ripped.
For what its worth, your issues really seem to be one of a kind and if it were something more general other people would have encountered it as well. I'm fairly confident its something in your setup somehow.
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... lets tackle one thing at a time. About that vob, it depends (among other things) on the source, whether its interlaced or not and how it was ripped.
Is there a source of short video test files that would eliminate issues associated with the way I have been ripping my DVDs and BDs?
David
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I think these (http://video.blendertestbuilds.de/download.blender.org/ED/) would be a good start. A mirror here (EU) (http://ftp.akl.lt/Video/Elephants_Dream/) and here (US) (https://archive.org/details/ElephantsDream).
Start with the AVI's, not the DVD's.
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I downloaded Elephants_Dream_HD.avi from your link. It appears to play the same on my laptop as on my primary workstation computer. The lip sync is not always perfect on either machine but I suspect that is a flaw in the movie itself.
Initially, I thought this indicated that there might be some issues with the rips I have been testing so far. However, it does not explain why those rips work fine on my workstation computer but not on my laptop.
David
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Can you play a file on your notebook and then do this:
Right click on the playing video, and choose Directshow Filters > Copy graph info to clipboard.
Then, come here and paste the results. Do me a favor after you paste it and put code tags around the content (this is easy - select it and then hit the little # button in the toolbar of the post on Interact). That way it looks like this:
Filter Graph Info:
Filter 'JRiver Audio Renderer'
CLSID: {A4002F8E-510F-442C-8AD3-F9C7B23FB394}
Host:
Input Pin 'In'
Connected to pin 'Output' of filter 'LAV Audio Decoder (auto-configured)'
Major type MEDIATYPE_Audio Sub type MEDIASUBTYPE_PCM, Format type FORMAT_WaveFormatEx
Filter 'madVR'
CLSID: {E1A8B82A-32CE-4B0D-BE0D-AA68C772E423}
Host: C:\Users\glynor\AppData\Roaming\J River\Media Center 18\Plugins\madvr\madvr.ax
Input Pin 'Input'
Connected to pin 'Output' of filter 'LAV Video Decoder (auto-configured)'
Major type MEDIATYPE_Video Sub type MEDIASUBTYPE_NV12, Format type FORMAT_VideoInfo2
Filter 'LAV Video Decoder (auto-configured)'
CLSID: {EE30215D-164F-4A92-A4EB-9D4C13390F9F}
Host: C:\Users\glynor\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVVideo.ax
Input Pin 'Input'
Connected to pin 'Output' of filter 'JRiver Video Monitor'
Major type MEDIATYPE_Video Sub type Unknown GUID Name: {31435641-0000-0010-8000-00AA00389B71}, Format type FORMAT_MPEG2_VIDEO
Output Pin 'Output'
Connected to pin 'Input' of filter 'madVR'
Major type MEDIATYPE_Video Sub type MEDIASUBTYPE_NV12, Format type FORMAT_VideoInfo2
Filter 'LAV Audio Decoder (auto-configured)'
CLSID: {E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491}
Host: C:\Users\glynor\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVAudio.ax
Input Pin 'Input'
Connected to pin 'Output' of filter 'JRiver Audio Monitor'
Major type MEDIATYPE_Audio Sub type Unknown GUID Name: {EB27CEC4-163E-4CA3-8B74-8E25F91B517E}, Format type FORMAT_WaveFormatEx
Output Pin 'Output'
Connected to pin 'In' of filter 'JRiver Audio Renderer'
Major type MEDIATYPE_Audio Sub type MEDIASUBTYPE_PCM, Format type FORMAT_WaveFormatEx
Filter 'JRiver Video Monitor'
CLSID: {A4207487-E7D8-406B-9882-B66370DE2492}
Host:
Input Pin 'Input'
Connected to pin 'Video' of filter 'LAV Splitter (auto-configured)'
Major type MEDIATYPE_Video Sub type Unknown GUID Name: {31435641-0000-0010-8000-00AA00389B71}, Format type FORMAT_MPEG2_VIDEO
Output Pin 'Output'
Connected to pin 'Input' of filter 'LAV Video Decoder (auto-configured)'
Major type MEDIATYPE_Video Sub type Unknown GUID Name: {31435641-0000-0010-8000-00AA00389B71}, Format type FORMAT_MPEG2_VIDEO
Filter 'JRiver Audio Monitor'
CLSID: {A4207487-E7D8-406B-9882-B66370DE2492}
Host:
Input Pin 'Input'
Connected to pin 'Audio' of filter 'LAV Splitter (auto-configured)'
Major type MEDIATYPE_Audio Sub type Unknown GUID Name: {EB27CEC4-163E-4CA3-8B74-8E25F91B517E}, Format type FORMAT_WaveFormatEx
Output Pin 'Output'
Connected to pin 'Input' of filter 'LAV Audio Decoder (auto-configured)'
Major type MEDIATYPE_Audio Sub type Unknown GUID Name: {EB27CEC4-163E-4CA3-8B74-8E25F91B517E}, Format type FORMAT_WaveFormatEx
Filter 'LAV Splitter (auto-configured)'
CLSID: {B98D13E7-55DB-4385-A33D-09FD1BA26338}
Host: C:\Users\glynor\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVSplitter.ax
Output Pin 'Video'
Connected to pin 'Input' of filter 'JRiver Video Monitor'
Major type MEDIATYPE_Video Sub type Unknown GUID Name: {31435641-0000-0010-8000-00AA00389B71}, Format type FORMAT_MPEG2_VIDEO
Output Pin 'Audio'
Connected to pin 'Input' of filter 'JRiver Audio Monitor'
Major type MEDIATYPE_Audio Sub type Unknown GUID Name: {EB27CEC4-163E-4CA3-8B74-8E25F91B517E}, Format type FORMAT_WaveFormatEx
And not a jumbled mess.
I also wonder if there is some DirectX problem on your laptop. Try this:
1. Click the Start button and type dxdiag and hit Enter.
2. Let it run its tests (the progress bar in the lower-left).
3. Switch to any of the Display tabs (you should have one for each attached display) and check that all DirectX features are enabled.
4. Also check for anything in the Notes field (this should say "No problems found").
5. Do the same for the Sound tab that corresponds to the sound device you're actually using (it'll show one for each "device" even if they're different outputs on the same "thing").
6. If you get errors listed, come back here and let us know.
You don't need the 64-bit version tests, only the 32-bit ones.
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The DirectShow Filters information listed below was copied while playing an MKV rip of one of my Blu-Ray discs. Incidentally, after doing this I hit the escape key to return to the main MC display and noticed that the thumbnail version of the video was playing perfectly. I don't know if this is of any significance but thought it worth mentioning.
I will report back again after running the DirectX checks.
David
Filter Graph Info:
Filter 'JRiver Audio Renderer'
CLSID: {A4002F8E-510F-442C-8AD3-F9C7B23FB394}
Host:
Input Pin 'In'
Connected to pin 'Output' of filter 'LAV Audio Decoder (auto-configured)'
Major type MEDIATYPE_Audio Sub type MEDIASUBTYPE_PCM, Format type FORMAT_WaveFormatEx
Filter 'JRiver Subtitle Renderer'
CLSID: {F74E834C-9C98-43ED-89B1-19A9DF82E774}
Host:
Input Pin 'In'
Connected to pin 'Subtitle' of filter 'LAV Splitter (auto-configured)'
Major type Unknown GUID Name: {E487EB08-6B26-4BE9-9DD3-993434D313FD} Sub type Unknown GUID Name: {04EBA53E-9330-436C-9133-553EC87031DC}, Format type Unknown GUID Name: {04EBA53E-9330-436C-9133-553EC87031DC}
Filter 'Enhanced Video Renderer'
CLSID: {FA10746C-9B63-4B6C-BC49-FC300EA5F256}
Host: c:\windows\syswow64\evr.dll
Input Pin 'EVR Input0'
Connected to pin 'Output' of filter 'LAV Video Decoder (auto-configured)'
Major type MEDIATYPE_Video Sub type MEDIASUBTYPE_NV12, Format type FORMAT_VideoInfo2
Input Pin 'EVR Input1'
Filter 'LAV Video Decoder (auto-configured)'
CLSID: {EE30215D-164F-4A92-A4EB-9D4C13390F9F}
Host: C:\Users\David\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVVideo.ax
Input Pin 'Input'
Connected to pin 'Output' of filter 'JRiver Video Monitor'
Major type MEDIATYPE_Video Sub type Unknown GUID Name: {31435641-0000-0010-8000-00AA00389B71}, Format type FORMAT_MPEG2_VIDEO
Output Pin 'Output'
Connected to pin 'EVR Input0' of filter 'Enhanced Video Renderer'
Major type MEDIATYPE_Video Sub type MEDIASUBTYPE_NV12, Format type FORMAT_VideoInfo2
Filter 'LAV Audio Decoder (auto-configured)'
CLSID: {E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491}
Host: C:\Users\David\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVAudio.ax
Input Pin 'Input'
Connected to pin 'Output' of filter 'JRiver Audio Monitor'
Major type MEDIATYPE_Audio Sub type Unknown GUID Name: {1541C5C0-CDDF-477D-BC0A-86F8AE7F8354}, Format type FORMAT_WaveFormatEx
Output Pin 'Output'
Connected to pin 'In' of filter 'JRiver Audio Renderer'
Major type MEDIATYPE_Audio Sub type MEDIASUBTYPE_PCM, Format type FORMAT_WaveFormatEx
Filter 'JRiver Video Monitor'
CLSID: {A4207487-E7D8-406B-9882-B66370DE2492}
Host:
Input Pin 'Input'
Connected to pin 'Video' of filter 'LAV Splitter (auto-configured)'
Major type MEDIATYPE_Video Sub type Unknown GUID Name: {31435641-0000-0010-8000-00AA00389B71}, Format type FORMAT_MPEG2_VIDEO
Output Pin 'Output'
Connected to pin 'Input' of filter 'LAV Video Decoder (auto-configured)'
Major type MEDIATYPE_Video Sub type Unknown GUID Name: {31435641-0000-0010-8000-00AA00389B71}, Format type FORMAT_MPEG2_VIDEO
Filter 'JRiver Audio Monitor'
CLSID: {A4207487-E7D8-406B-9882-B66370DE2492}
Host:
Input Pin 'Input'
Connected to pin 'Audio' of filter 'LAV Splitter (auto-configured)'
Major type MEDIATYPE_Audio Sub type Unknown GUID Name: {1541C5C0-CDDF-477D-BC0A-86F8AE7F8354}, Format type FORMAT_WaveFormatEx
Output Pin 'Output'
Connected to pin 'Input' of filter 'LAV Audio Decoder (auto-configured)'
Major type MEDIATYPE_Audio Sub type Unknown GUID Name: {1541C5C0-CDDF-477D-BC0A-86F8AE7F8354}, Format type FORMAT_WaveFormatEx
Filter 'LAV Splitter (auto-configured)'
CLSID: {B98D13E7-55DB-4385-A33D-09FD1BA26338}
Host: C:\Users\David\AppData\Roaming\J River\Media Center 18\Plugins\lav\LAVSplitter.ax
Output Pin 'Video'
Connected to pin 'Input' of filter 'JRiver Video Monitor'
Major type MEDIATYPE_Video Sub type Unknown GUID Name: {31435641-0000-0010-8000-00AA00389B71}, Format type FORMAT_MPEG2_VIDEO
Output Pin 'Audio'
Connected to pin 'Input' of filter 'JRiver Audio Monitor'
Major type MEDIATYPE_Audio Sub type Unknown GUID Name: {1541C5C0-CDDF-477D-BC0A-86F8AE7F8354}, Format type FORMAT_WaveFormatEx
Output Pin 'Subtitle'
Connected to pin 'In' of filter 'JRiver Subtitle Renderer'
Major type Unknown GUID Name: {E487EB08-6B26-4BE9-9DD3-993434D313FD} Sub type Unknown GUID Name: {04EBA53E-9330-436C-9133-553EC87031DC}, Format type Unknown GUID Name: {04EBA53E-9330-436C-9133-553EC87031DC}
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I've now run Dxdiag on my laptop. All looks well; DirectX 11 is installed, all three listed DirectX features are enabled and the notes say "No problems found" on both the display and sound tabs.
As I am simply using the laptop with no external kit, there is only one display tab and one sound tab.
David