INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC22 upgrade paid but did not receive license [Solved]  (Read 2470 times)

vr2ch

  • Recent member
  • *
  • Posts: 5
MC22 upgrade paid but did not receive license [Solved]
« on: July 27, 2016, 02:40:45 am »
I paid for my master license upgrade and was charged USD 22.98 on 27 May (from my visa card statement).

How do I obtain my license key for MC22?

I tried the restore page with option 2 (my email address) but it only gave me the old MC21 license which does not work for MC22.

I much appreciate your help.
Logged

vr2ch

  • Recent member
  • *
  • Posts: 5
Re: MC22 upgrade paid but did not receive license
« Reply #1 on: July 27, 2016, 02:48:36 am »
I mean the ""Registration Code if that is more correct term. But anyway, I want the code to activate MC22 and end it as a trial version.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: MC22 upgrade paid but did not receive license
« Reply #2 on: July 27, 2016, 03:49:31 am »
I see the MC22 license but it is registered with a different e-mail address.

You can send me an e-mail if you want me to change one of the addresses.

I am jimh at jriver.
Logged

vr2ch

  • Recent member
  • *
  • Posts: 5
Re: MC22 upgrade paid but did not receive license
« Reply #3 on: July 27, 2016, 09:48:56 pm »
Don't know how to send an email to you as your profile showed it is hidden. I send you a msg instead.
Logged

phalanthus

  • Galactic Citizen
  • ****
  • Posts: 461
Re: MC22 upgrade paid but did not receive license
« Reply #4 on: July 27, 2016, 10:21:39 pm »
 ? ?
try jimh at jriver

as per jim's advice !!!
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: MC22 upgrade paid but did not receive license
« Reply #5 on: July 28, 2016, 12:48:52 am »
I changed your address.
Logged

vr2ch

  • Recent member
  • *
  • Posts: 5
Re: MC22 upgrade paid but did not receive license
« Reply #6 on: July 28, 2016, 07:37:11 am »
hi Jim,

Thanks for reverting my email address to the previous one and I got the registration code.

I probably mistype my email address during the upgrade and thus couldn't retrieve the code. Could the process be improved to avoid repeating the same  from happening?

I love the MC22, SoX sounds so much better.

Best regards,
Richard.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: MC22 upgrade paid but did not receive license
« Reply #7 on: July 28, 2016, 07:58:01 am »
You used a different address. It wasn't a typo. 
Logged
Pages: [1]   Go Up
« previous next »