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Author Topic: MacOS Sierra - MediaCenter - crash  (Read 4515 times)

aliciaviola

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MacOS Sierra - MediaCenter - crash
« on: October 17, 2016, 01:25:30 am »

I posted this already in some other threads but got no satisfactory answer:

Did anybody install MediaCenter on a Mac with MacOS Sierra?

MediaCenter (newest version) crashes regularly on my Mac (newest OS).
I tried 22.0.22, also but the result remained the same.

Here is a part of the crash report:

Process:               Media Center 22 [27958]
Path:                  /Applications/Media Center 22.app/Contents/MacOS/Media Center 22
Identifier:            com.jriver.MediaCenter22
Version:               22.0.30 (287)
Code Type:             X86-64 (Native)
Parent Process:        ? [1]
Responsible:           Media Center 22 [27958]
User ID:               501

Date/Time:             2016-10-04 17:45:46.091 +0200
OS Version:            Mac OS X 10.12 (16A323)
Report Version:        12
Anonymous UUID:        6A901E91-10EF-587B-D55F-4116403239DB


Time Awake Since Boot: 34000 seconds

System Integrity Protection: enabled

Crashed Thread:        15

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x000000001b38e600
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler


VM Regions Near 0x1b38e600:
-->
    __TEXT                 0000000100000000-00000001016a0000 [ 22.6M] r-x/rwx SM=COW  /Applications/Media Center 22.app/Contents/MacOS/Media Center 22
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Awesome Donkey

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Re: MacOS Sierra - MediaCenter - crash
« Reply #1 on: October 17, 2016, 04:17:25 am »

Try turning off auto-import and see if it stops crashing. If it does stop crashing, chances are it's a file that's attempting to be imported which is causing the crash here.

Otherwise MC works great on Sierra here.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

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BradATIMA

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Re: MacOS Sierra - MediaCenter - crash
« Reply #2 on: October 17, 2016, 08:50:52 am »

We're not having a problem with Media Center on Sierra here. It probably is related to a file that is causing Media Center to crash. Can you enable logging in Media Center and after it crashes, post the Media Center log? You can e-mail the log to me: brad at jriver dot com.
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blgentry

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Re: MacOS Sierra - MediaCenter - crash
« Reply #3 on: October 17, 2016, 09:04:01 am »

Here's how to enable and use Logging in Media Center:

http://wiki.jriver.com/index.php/Logging

Brian.
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aliciaviola

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Re: MacOS Sierra - MediaCenter - crash
« Reply #4 on: October 18, 2016, 02:54:09 am »

Turning off auto-import seems to work.
MediaCenter 22.0.30 is running now for the longest time
I ever had the pleasure to enjoy.
My collection is a really big one (212000 objects).

Frank
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aliciaviola

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Re: MacOS Sierra - MediaCenter - crash
« Reply #5 on: October 21, 2016, 06:22:51 am »

Only to let members know what happened in the meantime:
Brad from the JRiver team found the problem:
an iTunes audio book file (m4b) downloaded from Audible (that played
without a problem on iTunes) caused the crash (perhaps due to copyright protection?).
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