Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[nuvira]

I have MC21.0.90 but MC22 reject license key that is higher version of 21.0.83 as forum mentioned.
It should accept old key for MC22. Am I wrong ?

[JimH]

I have MC21.0.90 but MC22 reject license key that is higher version of 21.0.83 as forum mentioned.
It should accept old key for MC22. Am I wrong ?

You have a license for MC15.  I can't find anything newer.  You can use it to upgrade. 
https://wiki.jriver.com/index.php/Upgrade

[nuvira]

You have a license for MC15.  I can't find anything newer.  You can use it to upgrade. 
https://wiki.jriver.com/index.php/Upgrade

Here is my MC21 screen shot.

[nuvira]

Here is my MC21 screen shot.

Another screen shot from "Update Channel" at HELP option.

[JimH]

I found your MC21 license.  It was under steve... at gmail.

What are you trying to do?

[tremlo31]

I believe I have MC22-not sure.  A while back I received email asking to upgrade-after an attempt I have lost all
access.  Not super savvy with tech stuff, but a long time audiophile-I just want my MC back. Need Help...

[JimH]

I believe I have MC22-not sure.  A while back I received email asking to upgrade-after an attempt I have lost all
access.  Not super savvy with tech stuff, but a long time audiophile-I just want my MC back. Need Help...

You may need to install the version that matches your license.  Instructions are here:

https://wiki.jriver.com/index.php/Restoring_a_License

[tremlo31]

Unfortunately not positive about which license I actually purchased.  Not sure where to look.
I am sorry I am such a computer idiot...

[tremlo31]

Tried putting my email in to get a license key but get nothing back.
Did I register with another email, I don't want to go back to media monkey but it was much easier.
And then I am out 50 bucks.

[JimH]

tremlo31,
Please send me your details.

I'm jimh at jriver