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Author Topic: None of the tracks can be transferred. Common errors include insufficient rights  (Read 1807 times)

Shasta Mike

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Trying use JRiver 24 64bit for first time to transfer files to older Apple ITouch.  JRiver identified the device.  I set up the conversion protocol in case of FLAC files.  Then I just tried transferring a couple files.  One FLAC and one MP3.  Neither would transfer and both caused the the message "None of the tracks can be transferred. Common errors include insufficient rights or unsupported file types"

Any ideas on how to fix this or am I SOL due to it being an older Apple product? 
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Awesome Donkey

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Don't think any Apple devices support FLAC by default. ALAC (Apple Lossless) *should* work though.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Shasta Mike

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Don't think any Apple devices support FLAC by default. ALAC (Apple Lossless) *should* work though.

Thought I understood that JRiver would make the necessary conversion from FLAC to ALAC or MP3.  But I tried each individually to make sure that wasn't the problem and the MP3 gave the same error message.   
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RoderickGI

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What file types have you set to be allowed to transfer?

Have you set "Convert if required"? If so, try mandatory conversion.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

swiv3d

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Don't know if this is still the case but this might be relevant
https://yabb.jriver.com/interact/index.php/topic,97847.msg676123.html#msg676123
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Shasta Mike

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What file types have you set to be allowed to transfer?

Have you set "Convert if required"? If so, try mandatory conversion.

I set it Convert if required - will try your suggestion. 
Thanks!
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Shasta Mike

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Don't know if this is still the case but this might be relevant
https://yabb.jriver.com/interact/index.php/topic,97847.msg676123.html#msg676123

If this is a still valid list of how the syncing works/doesn't work that would be great to know so my expectations are calibrated properly.  thx!  If any of the experts can verify that this is how MC 24 still supports handheld devices this is great info. 
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swiv3d

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