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Author Topic: question about restoring license  (Read 972 times)

dasphd

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question about restoring license
« on: April 11, 2019, 05:39:24 pm »

I have upgraded to media 25, but my license is not being recognized. Any suggestions?

Thanks
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JimH

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Re: question about restoring license
« Reply #1 on: April 11, 2019, 06:38:40 pm »

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Cruce

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Re: question about restoring license
« Reply #2 on: April 15, 2019, 05:10:29 pm »

I thought I purchased an upgrade from 24 to 25 for Mac in March.  (I have the Visa receipt.)  It seems I may have purchased another 24.  At any rate, my old key doesn't seem to work for the upgrade---and I think I'm on another free trial for it.
Sorry about my confusion.
Cruce
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JimH

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Re: question about restoring license
« Reply #3 on: April 15, 2019, 05:18:11 pm »

I answered your email request.  It was March of 2018, so that was an MC24 license.
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