INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: RESTORE LICENCE  (Read 2362 times)

NIGHTRIDER

  • Member
  • *
  • Posts: 2
RESTORE LICENCE
« on: May 10, 2019, 07:22:06 pm »

Hi There

I go to registration, right click,
message :" your licence file has expired do you want to restore licence by using your registration code, choose yes.

Select Restore Licence, error " there was a problem restoring your licence, we could not find that licence.

Licence code displayed in registration is correct and was selected and entered, same licence code was sent by email.

Kind Regards

NIGHTRIDER
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72461
  • Where did I put my teeth?
Re: RESTORE LICENCE
« Reply #1 on: May 11, 2019, 12:20:21 am »

The versions must match.  Please read this:
https://wiki.jriver.com/index.php/Restoring_a_License
Logged
Pages: [1]   Go Up